Dental receptionist

Lasalle Dental Clinic; Northeastern Ontario; On-site; CAD 42,000 - 50,000; Full time

Job summary

Lasalle Dental Clinic in Ontario is seeking a courteous receptionist/clerical assistant to join our busy dental office. You will greet patients, provide information, schedule and confirm appointments, process payments, and perform light clerical tasks while maintaining accuracy and a friendly demeanor.

The ideal candidate has a college certificate or diploma (3 months to <1 year) and 7 months to <1 year of related experience, is bilingual, and can work 40 hours per week in a fast-paced, detail-oriented environment.

Qualifications

• Education: College certificate or diploma (3 months to <1 year).
• Experience: 7 months to <1 year in a customer-facing role.
• Bilingual proficiency required.

Responsibilities

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Receive and issue payments
• Answer telephone calls and messages
• Perform clerical duties such as filing and mail distribution
• Calculate billing charges

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Education

College certificate or diploma (3 months to <1 year)

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 7 months to less than 1 year

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges

Security and safety

• Bondable

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

Employment terms options

• Evening
• Morning
• Day
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 40 hours per week