Dental Office Administrator – Patient Experience

Canmore, AB; Canmore; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

RRSP matching

Competitive compensation

Total rewards package with discounts

EFAP for staff and families

Career development and CE access

Social and CE events

Work-life balance

Access to modernized technology

Job summary

Canmore Downtown Dental in Canmore, AB is seeking an organized administrative professional to join our patient‑centered team. You will greet patients, keep the schedule full with minimal gaps, and maintain an accurate recall system and patient database.

Responsibilities include handling patient calls, confirming appointments, and processing referrals and charting. The role supports seamless clinic operations and emphasizes exceptional service for our community.

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software programs considered an asset.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them.
• Optimize the appointment schedule by ensuring the day is full, with limited gaps.
• Effectively manage recall system and accurately maintain patient database.
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence; manage and file all patient records and charts.

Skills

Administration experience

Tools

Dental software

Job description

Canmore Downtown Dental in Canmore, AB is seeking an organized administrative professional to join our patient‑centered team. You will greet patients, keep the schedule full with minimal gaps, and maintain an accurate recall system and patient database.

Responsibilities include handling patient calls, confirming appointments, and processing referrals and charting. The role supports seamless clinic operations and emphasizes exceptional service for our community.