Dental Administrator - Trimac Dental Centre

Dental Corporation of America (DCA); Halifax; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

RRSP matching

Total-rewards package

Gym discounts

Insurance savings

Employee and Family Assistance Program

Job summary

Trimac Dental Centre, conveniently located in the Halifax Shopping Centre Annex, has served Halifax for 30 years. We are a family-friendly office offering general and cosmetic dentistry, restorations, implants, whitening, Invisalign, hygiene services and wisdom teeth extraction.

We pride ourselves on quality care and ongoing learning, with access to advanced treatment technologies and a supportive team. In this role you will welcome patients, manage scheduling and recalls, handle calls, process

Qualifications

• Minimum 1 year of dental administration experience.
• Experience with dental software programs required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm first impression.
• Optimize the daily appointment schedule to maximize utilization.
• Manage recall system and maintain up-to-date patient records.
• Handle incoming patient calls, appointments, confirmations, changes, and cancellations.
• Process referral letters and organize patient records and charts.
• Address cancellations and objections to keep patients scheduled.
• Complete patient billing, process payments, submit insurance claims, and respond to fee inquiries.

Skills

Dental administration experience

Dental software experience

Clinical background

Tools

Dental software programs

Job description

Get to Know Us:

Convenientlylocatedin the Halifax Shopping Centre Annex,TrimacDental Centre has been serving theHalifax community for 30 years. We are a family-friendly office offering a wide range of dental services, including general and cosmetic dentistry, restorations, implants, whitening, Invisalign, hygiene services and wisdom teeth extraction.

We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through workingwithin our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Schedule:

• Monday - Friday
• 8:00 - 5:00 PM

What Sets Us Apart:

• Grow Without Limits: We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms

• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program

• Build Your Career with Us: Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth

• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

Your Role:

• Welcome and assist patients upon arrival, creating a warm and positive first impression

• Optimize the daily appointment schedule to ensure full utilization with minimal gaps

• Effectively manage the recall system and maintain accurate, up-to-date patient records

• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations

• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts

• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments

• Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year ofDental Administrationexperienceisrequired

• Experience with dental software programs is required

• Clinical backgroundis considered anasset