Dental Administrator - Scotia Dental

Dental Corporation of America (DCA); Halifax; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Scotia Dental in Halifax is seeking a dedicated Dental Administrative professional to welcome patients, schedule appointments, and maintain accurate records. You will collaborate with clinicians to ensure smooth daily operations in a fast-paced urban practice.

This full-time, one-year contract offers growth through award-winning education and a comprehensive rewards package, including RRSP matching and wellness benefits.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Skills

Dental administration

Appointment scheduling

Patient communication

Tools

Dental software programs

Job description

Get to Know Us:

Discover your next opportunity at Scotia Dental, where exceptional care meets innovation and community. With a 4.8-star Google rating, we're proud to be recognized for our commitment to excellence, continuous learning, and cutting-edge technology.

Located in the heart of downtown Halifax at Scotia Square, our practice places you in the midst of an exciting urban environment. Imagine life near the waterfront, surrounded by scenic parks, trendy restaurants, and vibrant cultural experiences. Halifax offers the perfect blend of city energy and natural beauty, with breathtaking harbor views and countless opportunities for recreation and exploration.

Join our team at Scotia Dental and experience a career where professional growth and a dynamic lifestyle go hand in hand.

Schedule:

• Monday & Tuesday: 8:00 AM - 5:00 PM


• Wednesday - Friday: 8:00 AM - 7:00 PM


• Full time hours - 40 hours per week


• This is a one (1) year contract

What Sets Us Apart:

• Grow Without Limits: We'll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms


• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program


• Build Your Career with Us : Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth


• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

Your Role:

• Welcome and assist patients upon arrival, creating a warm and positive first impression


• Optimize the daily appointment schedule to ensure full utilization with minimal gaps


• Effectively manage the recall system and maintain accurate, up-to-date patient records


• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations


• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts


• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments


• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year of Dental Administration experience is required




• Experience with dental software programs is required




• Clinical background is considered an asset