Dental Administrator: Growth, Tech, Flexible Hours

Dentalcorp Canada; Halifax; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Employee & Family Assistance Program

Job summary

Scotia Dental in downtown Halifax is seeking a Dental Administrative Assistant for a full-time, 40-hour workweek. This one-year contract emphasizes optimal scheduling, accurate record-keeping, and courteous patient interactions in a modern clinical setting.

The role requires at least 1 year of dental administration experience and proficiency with dental software programs; a clinical background is considered an asset. Legal work authorization in Canada is required.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence; organize and file all patient records and charts.
• Proactively manage potential cancellations and address objections to keep patients on schedule.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries.

Skills

Dental administration

Dental software

Customer service

Tools

Dental software programs

Job description

Scotia Dental in downtown Halifax is seeking a Dental Administrative Assistant for a full-time, 40-hour workweek. This one-year contract emphasizes optimal scheduling, accurate record-keeping, and courteous patient interactions in a modern clinical setting.

The role requires at least 1 year of dental administration experience and proficiency with dental software programs; a clinical background is considered an asset. Legal work authorization in Canada is required.