Dental Front Desk Specialist | Multi-Location Support

View Dental Clinics Toronto; Toronto; Hybrid; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Complimentary in-house dental care

Health Spending Account

Annual scrubs reimbursement

Professional development

Modern technology access

Job summary

View Dental Canada is seeking a friendly Front Desk Receptionist to greet patients, manage appointments, and handle front-office duties across multiple Toronto locations. You will be the first point of contact, delivering professional service in a fast-paced dental environment.

The role requires 1–2 years in customer service or office administration, with asset experience in a dental setting and Dentrix software. Strong communication, organization, and multitasking skills are essential.

Qualifications

• 1-2 years in customer service, front desk, or office administration
• Experience in a dental or clinical environment is an asset
• Experience using dental practice management software such as Dentrix is an asset

Responsibilities

• Greet patients warmly and professionally, creating a positive first impression
• Answer incoming phone calls and respond to patient inquiries in a timely and courteous manner
• Schedule, reschedule, and confirm appointments while maintaining an efficient treatment calendar
• Check patients in and out and support smooth patient flow throughout the day
• Collect and process payments and assist with basic billing inquiries
• Maintain accurate and up-to-date patient records and demographic information
• Verify insurance information and assist with insurance documentation when required
• Perform general administrative and clerical duties, including data entry, filing, scanning, and managing office supplies
• Keep the reception area clean, organized, and professional at all times
• Communicate effectively with clinical and administrative team members to support patient care
• Provide coverage and support at multiple View Dental locations as needed

Skills

Communication

Organization

Multitasking

Phone etiquette

Computer skills

Multi-location

Tools

Dentrix

Job description

View Dental Canada is seeking a friendly Front Desk Receptionist to greet patients, manage appointments, and handle front-office duties across multiple Toronto locations. You will be the first point of contact, delivering professional service in a fast-paced dental environment.

The role requires 1–2 years in customer service or office administration, with asset experience in a dental setting and Dentrix software. Strong communication, organization, and multitasking skills are essential.