Dental Front Desk Pro: Elevate Patient Experience

Sherbourne Dental; Toronto; On-site; CAD 34,000 - 39,000; Full time

Job summary

Sherbourne Dental in Toronto, Ontario is seeking a Dental Administrator to welcome patients and support front desk operations. You will handle scheduling, billing, insurance coordination, and assist the clinical team to keep daily workflows running smoothly.

The ideal candidate has at least 2 years in a dental office, knows dental terminology, and is proficient with Cleardent or similar software, delivering friendly, professional service and clear guidance throughout every visit.

Qualifications

• Minimum 2 years of experience in a dental office.
• Knowledge of dental terminology and treatment coordination.
• Experience using Cleardent or a similar dental practice management system.
• Strong communication skills with a friendly, professional approach.

Responsibilities

• Create a positive, welcoming experience for every patient.
• Manage scheduling, patient communications, billing, and insurance coordination.
• Support the clinical team by keeping daily operations running efficiently.
• Answer questions, provide guidance, and help patients feel informed and cared for throughout their visit.
• Help create a clinic environment that patients trust and enjoy returning to.

Skills

Excellent communication

Attention to detail

Multitasking

Relationship building

Tools

Cleardent

Job description

Sherbourne Dental in Toronto, Ontario is seeking a Dental Administrator to welcome patients and support front desk operations. You will handle scheduling, billing, insurance coordination, and assist the clinical team to keep daily workflows running smoothly.

The ideal candidate has at least 2 years in a dental office, knows dental terminology, and is proficient with Cleardent or similar software, delivering friendly, professional service and clear guidance throughout every visit.