Dental Front Desk Administrator/Receptionist

MHMI; Milton; On-site; CAD 20,000 - 29,000; Full time

Job summary

Oak Park Dental is hiring a Dental Patient Care Coordinator for its Oakville location. The role is the face and voice of the clinic, greeting patients, answering calls, and guiding them through treatments with a friendly, professional manner.

Must have previous dental experience and be proficient with computers and practice management software. Experience with a multi-line phone system is required, and a proactive, team-oriented attitude is essential.

Qualifications

• Must have previous dental experience.
• Must be proficient with computers and have used practice management software.
• Be able to run a multi-line phone system.
• Bring your best self to work daily.

Responsibilities

• Oversee the daily operations of the dental office.
• Verify and send insurance claims.
• Explain treatment options to patients.
• Manage collections and schedule appointments.
• Support sales, marketing and promotional programs.

Skills

Dental experience

People skills

Customer service

Tools

Practice management software

Multi-line phone system

Job description

Dental Patient Care Coordinator - Oak Park Dental

CA$17.95 hourly

Full-time, Part-time

Are you passionate about supporting a team dedicated to providing top notch dental care, and helping patients understand their treatments? Are you ready to be a big part of giving our patients an exceptional dental care experience? If these questions make you smile, read on! We’ve got the ideal job for you working at our Oakville location.

Your Role as a Patient Care Coordinator

This role is the face and voice of our clinic, whether on the phone or welcoming patients at the front reception desk, you will help set the precedence. Must have a personality that quickly puts people at ease. Be enthusiastic about working for our patients and making dentistry fun. Must have a strong, independent work ethic and the ability to also work well as part of our team. Previous dental experience and computer competency is MANDATORY, as we operate digitally. Must have an “I’ll do whatever is needed” kind of attitude about work and responsibilities.

Key skills and tasks for success in the position include:

Oversee the daily operations of our dental office, verify and send insurance claims, explain treatment, manage collections, schedule appointments and strive to achieve operational goals and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by supporting sales, marketing and promotional programs.

QUALIFICATIONS

Must have previous dental experience.

Must be proficient with computers and have used practice management software.

Be able to run a multi-line phone system.

Ability to leave 'life' at the door, and bring your best self to work everyday.