Dental Administrator - Crystal Dental Centre

Dental Corporation of America (DCA); Canada; In loco; CAD 30.000 - 36.000; Tempo pieno

Descrizione del lavoro

Crystal Dental Centre in Canada is seeking a Dental Administrator to join our warm, patient-focused team. You’ll welcome patients, manage scheduling, recalls, billing, and insurance claims with professionalism and care.

The role requires at least 1 year in dental administration and experience with dental software; clinical background is an asset. This replacement position offers competitive pay ($22–$26/hour CAD) and a supportive environment that values growth and work-life balance.

Competenze

• Minimum 1 year of dental administration experience.
• Experience with dental software programs required.
• Clinical background is considered an asset.

Mansioni

• Welcome and assist patients on arrival, creating a warm first impression.
• Optimize the daily appointment schedule to maximize utilization.
• Manage recall system and maintain accurate patient records.
• Handle incoming calls for appointments, confirmations, changes, and cancellations.
• Process referrals and organize patient charts and records.
• Proactively manage cancellations and address objections to keep bookings.
• Complete patient billing, process payments, and submit insurance claims.

Conoscenze

Dental administration

Dental software

Communication

Strumenti

Dental software

Descrizione del lavoro

### **Get to know us:** At Crystal Dental Centre, we provide comprehensive dental care in a warm, welcoming environment where every patient is treated with compassion and respect. Our experienced team is dedicated to helping patients of all ages achieve healthy, confident smiles through personalized care.Using modern technology and a patient-first approach, we offer a full range of preventive, restorative, cosmetic, and orthodontic services to meet your family's dental needs. We strive to make every visit comfortable, convenient, and focused on your long-term oral health.### **Schedule:**Monday to Friday: 9:30 am - 6:30 pm ### **What Sets Us Apart:*** **Grow Without Limits:** We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms* **Brilliant Rewards:** Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program* **Build Your Career with Us:** Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth* **Culture & Flexibility:** Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth ### *The wage for this Dental Administrator position is $22-$26/hour depending on skills, experience, and location.*### *Please note that this is a replacement job opening.* ### **Your Role:*** Welcome and assist patients upon arrival, creating a warm and positive first impression* Optimize the daily appointment schedule to ensure full utilization with minimal gaps* Effectively manage the recall system and maintain accurate, up-to-date patient records* Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations* Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts* Proactively manage potential cancellations and address objections to encourage patients to keep their appointments* Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner ### **About You:*** Minimum 1 year of Dental Administration experience is required* Experience with dental software programs is required* Clinical background is considered an asset *Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.*