Dental Administrator – OINP & RCIP Employer Support

Sovereigndental; Northwestern Ontario; On-site; CAD 33,000 - 41,000; Full time

Benefits offered by this job

Immigration pathway support

Job summary

Sovereign Dental in Thunder Bay, ON is seeking an organized Administrator to join our dental team. You will manage front desk operations, EMR records, scheduling, billing support, and liaise with staff and patients to ensure smooth office flow.

Experience in medical or dental offices, familiarity with dental terminology, and proficiency with EMR systems such as Open Dental, Epic or Dentrix are highly valued. This role offers a hands-on environment with patient-facing responsibilities.

Qualifications

• Proven experience as an Administrator or in a similar role within a medical or dental office.
• Familiarity with dental terminology is essential for effective communication.
• Proficiency in using electronic medical records systems; experience with Epic or Dentrix is highly desirable.
• Strong administrative skills, including excellent organizational abilities and attention to detail.
• Ability to manage multiple tasks simultaneously while maintaining a high level of professionalism.

Responsibilities

• Manage front desk operations, including greeting patients and answering inquiries.
• Ensure full Doctor and Hygiene schedule.
• Handle multi-line phone systems to schedule appointments and manage patient communications.
• Maintain accurate electronic medical records (EMR) and ensure compliance with privacy regulations.
• Utilize software such as Open Dental for patient management and record keeping.
• Assist with billing and insurance verification processes as needed.
• Collaborate with healthcare professionals to facilitate efficient patient care.
• Provide support in managing office supplies and inventory.
• Ensure the office environment is welcoming, organized, and compliant with health standards.

Skills

Administrative

Dental terminology

EMR systems

Multi-tasking

Tools

Open Dental

Epic

Dentrix

Job description

Location: 911 Fort William Rd, Thunder Bay, ON P7B 3A6

Pay: CA$24.00–CA$30.00 per hour

Job Overview

We are seeking a highly organized and detail-oriented Administrator to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office, providing exceptional support to both staff and patients. This position requires a strong background in administrative tasks, particularly within medical or dental environments, and proficiency in various software systems.

Immigration Pathway Support: Sovereign Dental is pleased to support eligible candidates pursuing permanent residence through applicable immigration programs, including the Ontario Immigrant Nominee Program (OINP) and the Rural Community Immigration Pilot (RCIP). Candidates who may benefit from employer support through these programs are encouraged to apply.

Duties

• Manage front desk operations, including greeting patients and answering inquiries.
• Ensure full Doctor and Hygiene schedule
• Handle multi-line phone systems to schedule appointments and manage patient communications.
• Maintain accurate electronic medical records (EMR) and ensure compliance with privacy regulations.
• Utilize software such as Open Dental for patient management and record keeping.
• Assist with billing and insurance verification processes as needed.
• Collaborate with healthcare professionals to facilitate efficient patient care.
• Provide support in managing office supplies and inventory.
• Ensure the office environment is welcoming, organized, and compliant with health standards.

Qualifications

• Proven experience as an Administrator or in a similar role within a medical or dental office setting.
• Familiarity with dental terminology is essential for effective communication.
• Proficiency in using electronic medical records systems; experience with Epic or Dentrix is highly desirable.
• Strong administrative skills, including excellent organizational abilities and attention to detail.
• Ability to manage multiple tasks simultaneously while maintaining a high level of professionalism.
• Experience working with front desk operations in a dental environment is preferred.
• Excellent communication skills, both verbal and written, are necessary for interacting with patients and staff.
• Previous experience handling multi-line phone systems is an advantage. Join our team where your skills will contribute to providing outstanding service in a supportive environment!