Administrator - Cor-Dent Dental Centre

Dentalcorp Health Services LTD.; Winnipeg; On-site; CAD 42,000 - 58,000; Full time

Benefits offered by this job

RRSP matching

Competitive compensation

EFAP

Job summary

Cor-Dent Dental Centre in Winnipeg is seeking an experienced dental office administrator to join our team. You will ensure smooth front desk operations, manage appointments, and handle patient communications with warmth and efficiency.

The ideal candidate has at least 1 year of admin experience, familiarity with dental software, and the ability to balance customer service with accurate record-keeping. This full-time role offers competitive pay and opportunities for career growth.

Qualifications

• Minimum 1 year of administrator experience.
• Clinical background considered an asset.
• Experience with dental software preferred.
• Candidates must be legally eligible to work in Canada.

Responsibilities

• Make a positive and lasting impression on the patient from arrival to departure.
• Optimize the appointment schedule to keep the day full with minimal gaps.
• Manage all patient calls and inquiries with a smile: appointments, confirmations, amendments.
• Handle cancellations and motivate patients to keep appointments.
• Bill patients at the treatment room exit, process payments, and submit insurance claims.
• Effectively manage the recall system and maintain the patient database.
• Process referral letters and other patient correspondence from providers.
• Manage and file all patient records and charts.
• Demonstrate active listening and empathy with effective communication.

Skills

Administrative experience

Customer service

Tools

Dental software

Job description

Get To Know Us:

Conveniently located in the heart of Winnipeg, Cor-Dent Dental Centre has been serving the community for many years. Our practice offers a complete range of dental services, including general, pediatric, restorative, and cosmetic dentistry. Led by Dr. Sundeep Patel, our entire dental care team is dedicated to providing patients with the utmost in friendly and professional care.

We take great pride in our patient testimonials and 4.9-stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology.

Schedule: Tuesdays - 8:45am-5:45pm, Wednesdays - 10:30am-7:30pm, Thursdays - 8:45am-5:45pm, Fridays - 8:30am-5:30pm, 2 Saturdays per month - 7:30am-2:30pm.

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:

• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software preferred
• Candidates must be legally eligible to work in Canada

We thank all applicants, but only suitable applicants will be contacted.

Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.