Dental Administrator - McMillan Dentistry

Dental Corporation of America (DCA); Fredericton; Presencial; CAD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Descripción de la vacante

McMillan Dentistry in Fredericton, NB, invites a detail‑oriented Dental Administrative Professional to join our welcoming practice. You will manage patient scheduling, front desk reception, and records with a focus on care and efficiency.

Ideal candidates have at least 1 year of dental administration experience, familiarity with dental software, and a patient‑centered approach. We offer a stable full‑time role, competitive compensation, and a supportive team culture.

Formación

• Minimum 1 year of dental administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsabilidades

• Welcome and assist patients upon arrival, creating a warm first impression.
• Optimize the daily appointment schedule to maximize full utilization with minimal gaps.
• Manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence; organize and file all patient records and charts.
• Proactively manage cancellations and address objections to keep appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries.

Conocimientos

Dental Admin

Scheduling

Patient Reception

Billing & Insurance

Record Management

Herramientas

Dental Software

Electronic Health Records

Descripción del empleo

Get to Know Us:

At McMillan Dentistry, we are committed to providing exceptional dental care in a welcoming, patient-focused environment. Our team takes pride in creating positive experiences for patients of all ages, with a focus on comfort, compassion, and personalized care. We offer a comprehensive range of preventive, restorative, and cosmetic dental services to help our community achieve and maintain healthy smiles.

We believe that great patient care starts with a supportive team culture. From our modern clinic and convenient amenities to our commitment to making every visit as stress-free as possible, we strive to create an environment where both patients and team members feel valued, respected, and supported.

Schedule:

• Full time hours
• Monday - Friday
• 9:00 AM - 5:00 PM

What Sets Us Apart:

• Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

Your Role:

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is considered an asset

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.