Dental Administrator (Midtown Toronto)

Passion Dental Group; Toronto; On-site; CAD 42,000 - 64,000; Full time

Job summary

Passion Dental Group's Dr. Steven & Dr. Jonathan Stern Dentistry in Toronto seeks a friendly Dental Administrator to greet patients and manage front desk operations.

The role involves scheduling, insurance processing, billing, record-keeping, and leading a service-minded team to ensure a smooth patient experience.

Candidates should have at least 1 year in a dental admin role, proficiency with Microsoft Office, and familiarity with ABELDent is a plus.

Qualifications

• Minimum of 1 year of experience in a dental admin role.
• Knowledge of dental billing and insurance protocols.
• Proficiency with Microsoft Office; experience with ABELDent is an asset.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities with strong attention to detail.
• Friendly, professional demeanor with a patient-first mindset.
• Ability to multitask and thrive in a dynamic, fast-paced environment.

Responsibilities

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
• Manage phone calls, direct inquiries, and efficiently book appointments
• Maintain and organize the patient database with accuracy and confidentiality
• Oversee insurance claims, billing systems, and follow up with insurance companies
• Establish and manage office protocols to keep operations running smoothly
• Coordinate and optimize appointment schedules
• Provide leadership and foster a team culture focused on outstanding client service

Skills

Verbal communication

Written communication

Customer service

Multitasking

Attention to detail

Tools

Microsoft Office

ABELDent

Job description

Job Description

Posted Thursday, August 13, 2026 at 6:00 AM

Location: Toronto, ON

Clinic: Dr. Steven & Dr. Jonathan Stern Dentistry

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We’re looking for a skilled and compassionate Dental Administrator to join our team at Dr. Steven & Dr. Jonathan Stern Dentistry, a proud part of the Passion Dental Group. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

Specifics about the role:

• Job Type: Full-time

What you’ll do:

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
• Manage phone calls, direct inquiries, and efficiently book appointments
• Maintain and organize the patient database with accuracy and confidentiality
• Oversee insurance claims, billing systems, and follow up with insurance companies
• Establish and manage office protocols to keep operations running smoothly
• Coordinate and optimize appointment schedules
• Provide leadership and foster a team culture focused on outstanding client service

What you’ll bring to the role:

• Minimum of 1 year of experience in a dental admin role.
• Knowledge of dental billing and insurance protocols.
• Proficiency with Microsoft Office; experience with ABELDent is an asset.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities with strong attention to detail.
• Friendly, professional demeanor with a patient-first mindset.
• Ability to multitask and thrive in a dynamic, fast-paced environment.

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.