Delivery & Operations Director: Lead Engineering & Delivery

TechBlocks; Toronto; Sur place; CAD 150 000 - 210 000; Plein temps

Résumé du poste

TechBlocks is seeking a Director of Operations (Delivery & Operations) in Toronto to lead engineering, DevOps, and client-focused delivery. You will drive operational excellence, automation, and strategic initiatives across platforms and customer portfolios.

The role requires 15+ years of senior leadership experience in SaaS/cloud environments, with a strong track record in budgeting, KPI governance, and stakeholder engagement. This is a high-impact, global delivery leadership position.

Qualifications

• Bachelor’s or master’s degree in computer science, engineering, or related field (MBA preferred).
• 15+ years in senior engineering/operations roles, SaaS/cloud tech experience.
• Proven success leading cross-functional teams and managing large-scale programs.

Responsabilités

• Delivery Leadership: mentor and scale teams; enforce engineering best practices and release management.
• Operations Management: design reliable, cost-efficient, scalable operational frameworks.
• Accounts & Client Management: maintain executive relationships and lead escalation when needed.
• Strategic & Financial Oversight: budget planning, ROI focus, and technology roadmaps.

Connaissances

Leadership

DevOps

CI/CD

Cloud architectures

Stakeholder management

Communication

SaaS/cloud experience

Formation

Bachelor's or Master’s in CS/Engineering

MBA preferred

Outils

AWS

Azure

GCP

Observability

ITIL/Lean/Agile

Description du poste

TechBlocks is seeking a Director of Operations (Delivery & Operations) in Toronto to lead engineering, DevOps, and client-focused delivery. You will drive operational excellence, automation, and strategic initiatives across platforms and customer portfolios.

The role requires 15+ years of senior leadership experience in SaaS/cloud environments, with a strong track record in budgeting, KPI governance, and stakeholder engagement. This is a high-impact, global delivery leadership position.