Jasper Room Dining Manager Canadian Rockies

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Vision care

Dental care

Subsidized staff accommodation on-site

One complimentary meal per shift

Job summary

The Fairmont Jasper Park Lodge is seeking an In Room Dining Manager to lead a luxury dining team in the Canadian Rockies. This role focuses on delivering professional service, training supervisors, managing payroll, and maintaining high standards in a fast-paced setting.

You will supervise staff, optimize service flow and profitability, and collaborate with other departments to uphold the Fairmont brand promise in Jasper National Park.

Qualifications

• Minimum 3 years’ experience as a Leader in a fast-paced high end restaurant required.
• Excellent beverage and wine knowledge is required.
• Previous point of sale system experience required.
• Experience with Unionized environment an asset.
• Computer literate in Microsoft Windows applications required.
• University/College degree in a related discipline preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Follow departmental policies, procedures and service standards.
• Recruit, train, manage, mentor, lead and develop your supervisors and colleagues.
• Effective performance management through focus on colleague development training, problem resolution, attendance, scheduling, and payroll.
• Ensure Standards manuals are up-to-date and procedures taught and followed.
• Supervise and support employees while maintaining service standards.

Skills

Leadership

Beverage knowledge

Communication

Organizational skills

Teamwork

Problem solving

Education

University/College degree in related discipline

Tools

POS system experience

MS Windows

Job description

Jasper Room Dining Manager Canadian Rockies

Fairmont Jasper Park Lodge 1 Old Lodge Rd, Jasper, AB T0E 1E0$55,000–$65,000 a year - Full-time Job detailsPay$55,000–$65,000 a yearJob typeFull-timeLocation1 Old Lodge Rd, Jasper, AB T0E 1E0BenefitsPulled from the full job descriptionVision careDental careFull job descriptionCompany DescriptionExperience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!Fairmont Jasper Park Lodge is in the midst of a multi-phase resort transformation, including all new venues, refreshed spaces, and evolving service models. Restaurant, Bar & Guest Services teams will be working in newly renovated spaces, with updated layouts, technology, and guest flow.This role is best suited for individuals who are comfortable with change, open to learning new service standards, and energized by being part of a luxury environment that is actively evolving.

Job DescriptionWe invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new In Room Dining Manager.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Recruit, train, manage, mentor, lead and develop your supervisors and colleagues
• Effective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism
• Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followed
• Supervise and support employees while ensuring service standards are maintained
• Maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
• Exhibits an entrepreneurial attitude towards the department’s operation
• Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks
• Responsible for scheduling and daily payroll reporting
• Ensure constant focus on the venue's goal
• Assist to ensure the venue is managing within set budget guidelines
• Ensure cleanliness and safety
• Act as a liaison between In Room Dining staff and other departments
• Ensure department holds regular communication meetings
• Perform line duties as required
• Actively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Follow all safety and sanitation policies
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected
• Other duties as assigned

Qualifications

Your experience and skills include:

• Minimum 3 years’ experience as a Leader in a fast-paced high end restaurant required
• Excellent beverage and wine knowledge is required
• Previous point of sale system experience required
• Experience with Unionized environment an asset
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,What is in it for you:Starting annual salary of $55,000 to $65,000Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & WhistlerDiscounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

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Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

Understanding the Local Job Market and Working in Jasper, Alberta

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Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

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