DC Operations Analyst

ROBINSON; Calgary; On-site; CAD 65,000 - 95,000; Full time

Job summary

ROBINSON, a leading Canadian distributor, seeks an DC Operations Analyst to monitor distribution centre performance and provide insights across inventory, service, and productivity. The role focuses on improving forecasting, capacity planning, and warehouse optimization in both conventional and automated environments.

You will develop reports and dashboards, analyze trends, and collaborate with Purchasing and Customer Service to mitigate risks and drive growth.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Industrial Engineering, Data Analytics, or related field.
• 3+ years of experience in distribution, warehousing, logistics, supply chain, inventory management, or similar operational environment.
• Experience developing and maintaining operational reports, dashboards, and KPIs.
• Strong analytical, communication, problem-solving, and stakeholder management skills.

Responsibilities

• Develop and maintain operational reports, dashboards, and scorecards to track DC performance.
• Monitor KPIs related to service, productivity, inventory, capacity, and cost.
• Analyze operational data to identify trends, risks, root causes, and opportunities for improvement.
• Provide actionable recommendations to support operational efficiency, customer service, and business growth.
• Support forecasting, labor planning, and capacity planning activities.
• Monitor inventory health, accuracy, availability, and productivity metrics.
• Analyze inventory trends and replenishment performance to improve stock availability.
• Maintain warehouse slotting, storage strategies, and capacity planning initiatives.
• Measure labor productivity and identify bottlenecks to improve efficiency.

Skills

Analytical thinking

Stakeholder management

Communication skills

Data analytics

WMS experience

Inventory management

Excel

Education

Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Industrial Engineering, Data Analytics, or related field

Tools

Power BI

Microsoft Excel

ERP systems

Warehouse Management System (WMS)

Job description

We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

Reporting to the Director, Distribution Operations, theDC Operations Analyst is responsible for monitoring, analyzing, and reporting on Distribution Centre (DC) performance across inventory, service, productivity, transportation, and warehouse operations. The role provides actionable insights to support operational excellence, inventory optimization, customer service performance, and continuous improvement initiatives across both conventional and automated warehouse environments.

What you will do:

• Develop and maintain operational reports, dashboards, and scorecards to track Distribution Centre performance.
• Monitor key performance indicators (KPIs) related to service, productivity, inventory, capacity, and cost.
• Analyze operational data to identify trends, risks, root causes, and opportunities for improvement.
• Provide actionable recommendations to support operational efficiency, customer service, and business growth.
• Support forecasting, labor planning, and capacity planning activities.

Inventory Performance & Optimization

• Monitor inventory health, accuracy, availability, and productivity metrics.
• Analyze inventory trends, including inventory turns, aging, excess, and slow-moving stock, and recommend corrective actions.
• Support inventory control initiatives and collaborate with Purchasing and Inventory Management teams to improve replenishment performance and stock availability.
• Monitor order flow and fulfillment performance from receipt through shipment.
• Track service levels, open orders, backorders, and delivery commitments to identify and mitigate service risks.
• Partner with Operations and Customer Service teams to resolve service issues and improve order fulfillment performance.

Warehouse Slotting, Capacity & Layout Optimization

• Develop, maintain, and continuously optimize warehouse slotting, zoning, and storage strategies across conventional and automated distribution environments.
• Analyze product movement, storage utilization, order profiles, and demand patterns to improve space utilization, throughput, inventory accessibility, and labor productivity.
• Lead slotting, re-slotting, and capacity planning initiatives to support operational changes, new product introductions, growth, and inventory optimization.
• Maintain warehouse location master data, storage rules, and slotting parameters within the Warehouse Management System (WMS).
• Support warehouse layout design, automation initiatives, and continuous improvement projects to ensure safe, efficient, and scalable operations.
• Measure and report on space utilization, slotting effectiveness, replenishment activity, and productivity outcomes.

Productivity & Continuous Improvement

• Measure and analyze labor productivity across departments, shifts, facilities, and operational processes.
• Identify bottlenecks and opportunities to improve workflow, resource utilization, and operational efficiency.
• Develop performance benchmarks and support continuous improvement initiatives across Distribution Centre operations.

About You:

• You have a bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Industrial Engineering, Data Analytics, or a related field. (An equivalent combination of education and experience will also be considered.)
• You bring 3+ years of experience in distribution, warehousing, logistics, supply chain, inventory management, or a similar operational environment.
• You have experience developing and maintaining operational reports, dashboards, and key performance indicators (KPIs) to support business performance.
• You are highly analytical and can interpret operational, inventory, productivity, and service performance data to identify trends and support decision-making.
• You are proficient with Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, and data analysis tools such as Microsoft Excel and Power BI.
• You have a solid understanding of warehouse operations, inventory management, slotting strategies, capacity planning, and continuous improvement practices.
• You have experience supporting warehouse optimization initiatives, productivity improvements, or automated distribution environments, which would be considered an asset.
• You hold, or are working toward, professional certifications such as CSCP, CPIM, SCMP, Lean Six Sigma, or PMP, which would be considered assets.
• You are recognized for your strong analytical, communication, problem-solving, and stakeholder management skills

Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned itPlatinumstatus amongCanada’s Best Managed Companies.ROBINSON is committed to a diverse,inclusive,and respectful workplace. We strive to foster an environment thatvaluesourdifferences andbelieve in giving back to the communities in which we live and work.

ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.

Thank you to all interested candidates, only those selected for an interview will be contacted.