Dawn Dispatch Team Lead, Logistics

Colonial Group; Dorval; On-site; CAD 30,000 - 33,000; Full time

Job summary

Colonial Group in Dorval, QC is seeking a Team Lead to head the morning dispatch operation, ensuring routes are staffed, dispatched on time, and executed safely to deliver service excellence and customer satisfaction.

This on-site, permanent role offers a 4:00am–2:30pm shift, Wednesday to Saturday, within a warehouse environment, requiring strong leadership to supervise drivers and sort staff.

Qualifications

• 2–5 years of experience in logistics, transportation, or courier operations.
• Previous supervisory or dispatch experience preferred.
• Proficient with MS Office and dispatch or transportation management systems.

Responsibilities

• Oversee daily morning dispatch and sort to ensure routes depart on schedule.
• Supervise, coach, and support sorters.
• Monitor route performance and resolve delivery issues and service exceptions.
• Ensure compliance with company policies, safety standards, and transportation regulations.
• Communicate operational updates and elevate risks as needed.
• Track and report key performance metrics, including on-time dispatch, delivery performance, productivity, and scan compliance.
• Promote a safe, productive, and customer-focused work environment.

Skills

Leadership

Communication

Problem-solving

Team supervision

Tools

MS Office

Dispatch systems

Job description

Colonial Group in Dorval, QC is seeking a Team Lead to head the morning dispatch operation, ensuring routes are staffed, dispatched on time, and executed safely to deliver service excellence and customer satisfaction.

This on-site, permanent role offers a 4:00am–2:30pm shift, Wednesday to Saturday, within a warehouse environment, requiring strong leadership to supervise drivers and sort staff.