Data Entry - Customs

Farrow; Ayr; On-site; CAD 32,000 - 42,000; Full time

Job summary

Farrow in Ayr, Ontario is seeking an entry-level Customs Documents Processor to support cross-border shipments. The role focuses on receiving, reviewing and entering customs documents following standard operating procedures.

You will contact clients or brokers as needed, maintain accurate records in the database, and perform routine office tasks with attention to detail, accuracy, and timeliness. High school diploma required; typing speed and English fluency are essential.

Qualifications

• High School Diploma or equivalent required.
• Office experience is an asset, but not required.
• Fluent reading, writing and speaking English.

Responsibilities

• Receive and review documents for completeness.
• Determine account number, ETA, and enter data into the system.
• Contact clients or brokers for additional documents.
• Respond to inquiries and trace shipments.
• Perform document sorting, printing, scanning and related tasks.

Skills

Attention to detail

English fluency

Strong communication

Typing speed

Education

High School Diploma

Tools

MS Office

Email

Scanner

Database systems

Job description

106 Earl Thompson Rd, Ayr, ON N0B 1E0, Canada

Job Description

Posted Friday, June 19, 2026 at 4:00 AM

A wholly owned subsidiary of Kuehne+Nagel Group, and headquartered in Windsor, Ontario Canada, Farrow brings to the global trade industry over 115 years of expertise in cross-border customs brokerage, trade consulting, and integrated logistics services. Further to its beginnings in customs brokerage, Farrow offers trade consulting — expert advice on import/export and trade management, duty recovery and regulations compliance. With a strong network of locations across North America, Farrow manages over 500 employees with 15 offices and warehouses, including those of acquired company Link+ Corporation.

POSITION SUMMARY

This entry level position is primarily responsible for receiving, reviewing and entering customs documents. The incumbent processes shipments using standard operating procedures. May obtain additional information or seek guidance from more senior team members based on instructions and standard operating procedures

KEY RESPONSIBILITIES

• Receive documents via email, fax and mail. Review documents for completeness (e.g. date, description, value) ensuring that all necessary documents have been received for processing.
• Determine account number, ETA and enter required information into database system in order to produce entry.
• Contact clients, branches or other brokers of additional documents or information is required
• Respond to calls and questions from internal and external sources. Trace shipments and set up pre-arrivals at Customs
• Perform other duties such as sorting, matching and stapling documents, printing, faxing, scanning and other functions as assigned

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent experience
• Office experience an asset, but not required

COMPETENCIES, WORKING SKILLS & ATTRIBUTE

S

• Excellent attention to detail
• Tactful and dependable
• Strong communication skills; must be able to read, write and speak English fluently
• Strong interpersonal skills; able to work independently as well as part of a team
• Fast and accurate keyboard skills (minimum 8000 strokes an hour with 97% accuracy)
• Able to multi task and keep track of priorities and ETA’s
• Demonstrated ability in completing a variety of entry types and processes
• Able to perform basic mathematical calculations
• Demonstrated ability with standard business applications (e.g. MS Office, email, internet) and standard office equipment (e.g. computer, fax, photocopier, scanner, telephone, etc.)

WORKING CONDITIONS, MENTAL EFFORT & PHYSICAL REQUIREMENTS

• Accuracy is required when entering appropriate data, adding figures and reconciling documents
• Concentration is required in balancing several tasks at one time
• Repetitive keyboarding / mousing; generally more than 6 hours per day
• Able to prioritize tasks in a fast-paced, multitasking environment
• Sitting at a desk for prolonged periods of time (up to ½ hour – 1 hour at a time) for more than 6 hours per day
• Lifting batches of entries and mail (generally less than 10 lbs.)
• Clean, non-hazardous office environment

Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.

106 Earl Thompson Rd, Ayr, ON N0B 1E0, Canada