DAL App Product Owner

Rogers Communications, Inc.; Brampton; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company in telecommunications seeks a Technical Product Owner in Brampton. This role involves driving middleware software design and delivery, collaborating with various teams, and managing multiple projects. The ideal candidate will have extensive experience in product management and agile methodologies, ensuring effective communication and problem-solving skills. Join a diverse team committed to innovation and connectivity across Canada.

Benefits

Competitive salary & annual bonus

Health and dental benefits

Pension plan

Stock matching programs

Discounts on Rogers Services

Paid time off for volunteering

Wellness Programs

Qualifications

• 7+ years of relevant Product Specialist or Business Systems Analyst experience.
• Ability to translate ambiguous requirements into detailed user stories.

Responsibilities

• Drive middleware software design and delivery for multiple projects.
• Work closely with scrum teams and business stakeholders.

Skills

Communication

Problem Solving

Analytical Thinking

Teamwork

Education

Bachelor's degree in Computer Science

Management Information Systems

Engineering

Business

Technology

Tools

Jira

Confluence

Job description

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Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:

Technical Product Owner to join the Rogers MW Core and DAL Technology Solution Team. Working primarily from our Brampton office, you will be driving middleware software design and delivery for multiple business and IT projects.

What you'll do:

1. Create strong relationships with other BSA team members, scrum teams, Architecture, DevOps, Product Owners, and business stakeholders
2. Work with waterfall and agile methodologies
3. Participate in the discovery and prioritization of Initiatives and Epics and break them down into manageable user stories
4. Elicit, analyze, document and validate requirements or user stories, process flows, identifying system and process solution components, producing functional specifications for impacted middleware applications as well as corresponding front and back ends
5. Gather non functional requirements on behalf of Middleware and ensure those are captured and addressed by the project
6. Identify Middleware solutions for a given project, while considering the current landscape as well as architectural roadmaps
7. Identify and highlight problem areas, gaps, risks associated with application development and potential impacts, incorporating risk planning and mitigation
8. Work closely with the other Product Owner (PO) to write clear User Stories with testable acceptance criteria for Agile projects; prepare documentation including but not limited to HLEs, Requirements Matrix, Solution Design Specifications, Detail Design Documents and testing guidelines following the waterfall SDLC.
9. Gather and provide estimates and forecasts to project PM
10. Conduct JAD and white board sessions with multiple SMEs to brainstorm the solution
11. Become functional domain SME in Middleware
12. Independently manage minor Middleware enhancements end to end
13. Work closely with Middleware technical and architecture teams, project managers, application developers, subject matter experts, end users, and Rogers' senior management
14. Work with core / legacy systems outside of Middleware to ensure smooth integration
15. Work closely with Quality Assurance teams – System Functional, Performance, User Acceptance, Business Readiness
16. Conduct project review sessions, obtain sign offs, and coordinate acceptance tests to ensure timely delivery of requirements.
17. Work on multiple projects in different SDLC stages simultaneously

What you bring:

• Bachelor's degree in Computer Science, Management Information Systems, Engineering, Business, Technology or equivalent
• 7+ years of relevant Product Specialist or Business Systems Analyst experience in software solution and development setting within an Agile and waterfall methodologies
• Ability to quickly grasp new ideas and solutions, communicate effectively with colleagues (business and technical staff) and management.
• Ability to translate ambiguous business and technical requirements into detailed Business Requirements, User Stories & Use cases
• Experience using Jira, Confluence, or equivalent product management and collaboration tools
• Understanding of application deployed on Azure cloud
• Knowledge of MW, Billing, Customer management & Order management application in Telecom field (e.g., Vision 21, CRM, Maestro)
• Excellent decision-making, problem solving, verbal and written communication skills; interpersonal and organizational skills
• Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization
• Experience working with external vendors
• Core Competencies: customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking
• Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience
• Excellent time management and priority management skills
• Proactive, responsive and focused
• Flexible and willing to take on new projects/roles and to contribute to the team's success in a variety of capacities
• Self-starter with the ability to multi-task effectively and independently within a fast-paced environment
• Understanding of technical aspects of middleware, web & mobile applications; you don’t need to code but should be comfortable talking to developers
• Software Development, telecom experience and experience with project delivery processes are bonus.
• Ability to understand the big picture while not losing sight of the details

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule:Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location:8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 323084

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology

Location:

Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Job Segment: Middleware, Cloud, QA, Quality Assurance, Testing, Technology, Quality