Cybersecurity Platform Operations Specialist

Jobtailor; Toronto; On-site; CAD 34,440,000 - 48,216,000; Full time

Job summary

Sun Life is seeking a cybersecurity student intern to support security operations and incident management. You will work with cross-functional teams to ensure production systems remain secure and compliant, handling tickets and improving processes.

The role requires enrollment in CS/IS/IT and graduation no earlier than April 2027, plus familiarity with security frameworks and tools. Based in Toronto, this opportunity offers exposure to a broad security portfolio, potential certifications, and

Qualifications

• Requires Reliability Status Clearance, including a law enforcement inquiry and credit check.
• Must account for all activities if lived or travelled outside Canada for 6 consecutive months during the last 5 years.
• Currently enrolled in a university degree or college diploma program in Computer Science, Information Systems, or Information Technology.
• Prior cybersecurity or the IT industry experience.
• Professional IT security designation (CISM, CISSP, or CISA) is an asset.
• Familiarity with NIST and MITRE frameworks and security tools/services.
• Financial industry experience preferred.
• Graduation date of April 2027 or later.
• Strong technical aptitude and ability to meet client expectations.
• Ability to work independently and deliver expected outcomes.
• Time management, effective communication, and collaborative teamwork abilities.
• Expertise in security toolsets and technologies.

Responsibilities

• Support operational services aligned with security technology.
• Participate in Sun Life Cyber Security program and process improvements.
• Work with security teams to ensure production operations run smoothly.
• Manage tickets and problem management, including intake, triage, resolution, or escalation.
• Manage security tools and contribute to projects and new technology in production.
• Ensure Cyber Security capabilities operate effectively.
• Document and maintain playbooks, policies, and knowledge base articles.
• Provide technical expertise as a subject matter expert in security technologies.
• Collaborate with security platform, operations, and investigation teams.
• Communicate operational issues, status updates, and escalations.
• Verify controls protecting the organization against cybersecurity risks.
• Continuously improve internal processes.

Skills

Cybersecurity basics

Incident management

Security tooling

Communication skills

Team collaboration

Education

CS/IS/IT degree

Tools

EDR products

SIEM

Cloud security

Endpoint security

Proxy management

Email security

Perimeter security

Application security

Crypto management

Job description

Sun Life is seeking a cybersecurity student intern to support security operations and incident management. You will work with cross-functional teams to ensure production systems remain secure and compliant, handling tickets and improving processes.

The role requires enrollment in CS/IS/IT and graduation no earlier than April 2027, plus familiarity with security frameworks and tools. Based in Toronto, this opportunity offers exposure to a broad security portfolio, potential certifications, and