CXF Migration & CRM Enablement Lead (Canada)

CAN - 3032 Takeda Canada Inc.; Toronto; Presencial; CAD 127.000 - 174.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

RRSP matching

Medical, dental, vision insurance

Annual vacation and paid time off

Descripción de la vacante

You will own platform configuration, data quality, and interoperability while enabling onboarding of new CXF capabilities and privacy controls.

Formación

• University degree required in a relevant field (IT, science, business).
• 5–7 years CRM/tech experience in pharma/life sciences roles (CRM Owner/PM/Analyst).
• Growth mindset with adaptability in a changing tech environment.
• Experience leading platform migrations or major CRM releases (next-gen CX).
• Hands-on expertise with CRM platforms: Veeva CRM, Salesforce, Veeva Vault, Align, PromoMats.
• Strong stakeholder and change management skills across global teams.
• Knowledge of data privacy, consent management, and compliance in regulated environments.
• SFE processes knowledge is advantageous for targeting and planning.
• Data-driven with focus on governance and quality CRM data.
• Able to translate business needs into technology requirements.

Responsabilidades

• Lead end-to-end CXF migration and adoption in Canada, including planning and cutover.
• Drive deployment and value realization of CXF capabilities for Medical and Commercial teams.
• Coordinate local user enablement and ensure platform interoperability across systems.
• Own CRM/CXF configuration, releases, integrations, and access management.
• Ensure data privacy processes and compliance in partnership with cross-functional teams.

Conocimientos

CRM Experience

Platform Migration

Stakeholder Management

CRM Enablement

Change Management

Educación

University degree

Herramientas

Veeva Vault

Salesforce

Align

PromoMats

Descripción del empleo

You will own platform configuration, data quality, and interoperability while enabling onboarding of new CXF capabilities and privacy controls.