Customs Brokerage Manager

Rhenus Logistics; Mississauga; On-site; CAD 80,000 - 110,000; Full time

Job summary

Rhenus Logistics is seeking a Customs Brokerage Manager based in Mississauga. This mid-senior level role focuses on overseeing a customs brokerage team, ensuring compliance with regulations, and managing client relationships. The position offers opportunities for professional development in a supportive environment with a flat organizational hierarchy.

Benefits

Continuous training and professional development

Collaborative team environment

Opportunities for innovation and leadership

Qualifications

• Minimum 5+ years of management experience in customs brokerage.
• Strong knowledge of customs tariffs and regulations.
• Proficiency in MS Office, especially Excel.

Responsibilities

• Oversee import/export operations and manage brokerage team.
• Ensure compliance with CBSA regulations.
• Communicate with customs brokers and monitor audit entries.

Skills

Leadership

Communication

Problem-solving

Negotiation

Interpersonal skills

Education

Customs Compliance Specialist (CCS) designation

Customs Broker License (LCB)

Tools

MS Office

Job description

Join to apply for the Customs Brokerage Manager role at Rhenus Logistics

The Rhenus Group is a leading logistics service provider worldwide, offering tailored solutions along the supply chain for various industries. Our services include multimodal transports, warehousing, customs clearance, and value-added services, all aimed at keeping us at the forefront of the industry.

What you will be doing

Reporting to the National Director of Brokerage, the Customs Brokerage Manager ensures compliance with Canada Border Services Agency (CBSA) regulations. Responsibilities include overseeing import/export operations, leading the customs brokerage team, and maintaining relationships with government agencies and clients.

Key responsibilities include:

• Leading and managing a team of customs specialists, providing guidance and support.
• Serving as the primary contact for duty and customs regulatory inquiries.
• Tracking team productivity, resolving issues related to releases and inquiries.
• Ensuring timely entry submissions to prevent delays and penalties.
• Managing issues, implementing corrective actions, and improving customs processes.
• Handling E29B entries and carnet applications.
• Providing after-hours support as needed.
• Communicating with Rhenus offices and agents promptly.
• Conducting audits of customs entries for accuracy.
• Managing relationships with customs brokers, freight forwarders, and partners.
• Overseeing inbound and outbound shipments, monitoring ITMR, and ensuring compliance with client HS code requirements.
• Supporting duty drawback processes, Canadian Duty Deferral, Bond requirements, CARM, and account setups for non-resident importers.
• Handling export cites applications.

Skills & Experience

• Minimum 5+ years of management experience in customs brokerage.
• Preferred: Customs Compliance Specialist (CCS) designation and Customs Broker License (LCB).
• Strong knowledge of customs tariffs, duty drawback, HS codes, and regulations.
• Excellent interpersonal and communication skills.
• Experience with non-resident business number applications and CARM process.
• Proficiency in MS Office, especially Excel.
• Ability to work efficiently in a fast-paced environment and provide after-hours support.
• Strong problem-solving and negotiation skills.

What you can expect

• Continuous training and professional development.
• Collaborative team environment.
• Flat organizational hierarchy.
• Opportunities for innovation and leadership.
• Engaging company events and outings.
• Streamlined decision-making processes.

Additional Information

Level: Mid-Senior level

Type: Full-time

Functions: Management, Quality Assurance, Supply Chain

Industries: Freight & Package Transportation, Maritime Transportation, Logistics, Supply Chain, Storage

Note: This job posting is active and accepting applications.