Customized Employment Specialist

Kootenay Employment Services; Cranbrook; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary.

Fully paid employer health, dental,视保健

Group RRSP option with employer...

Vacation starting at 6% (3 weeks/year)

6 personal/flex days per year

Wellness Wednesdays – paid break touse

Excellent staff culture – we care

Opportunities for advancement and dev

Opportunities to make a real difffer

Career development opportunities

Job summary

Kootenay Employment Services is seeking a Customized Employment Specialist to support clients with intensive employment needs. You will conduct discovery, identify barriers, strengths and interests, and craft tailored employment plans.

You will engage employers to create roles aligned with client abilities, provide on-the-job supports, and explore self-employment opportunities when suitable. Team collaboration and confidentiality are essential.

Qualifications

• Experience coaching clients, especially with complex barriers and inclusion groups.
• Proven ability to build rapport with clients and stakeholders.
• Skilled in de-escalation and problem solving in challenging situations.
• Ability to partner with employers, community agencies and other partners.

Responsibilities

• Meet with clients one on one to assess needs, set goals, and develop action plans.
• Carry out the Discovery process including observations, interviews, and employment profile creation.
• Do direct marketing to employers and tailor job descriptions and training plans.
• Provide on-the-job supports to clients when needed for success.
• Support clients to develop customized self-employment opportunities when applicable.
• Keep client files up to date and document activities.
• Collaborate with local Community Partners to connect clients with supports beyond WorkBC.
• Work with the team to ensure smooth center operations.

Skills

Coaching experience

De-escalation skills

Networking & partnerships

Client-centered communication

Education

Degree or diploma in career/employment development or related field

Tools

Microsoft Office

Job description

As a Customized Employment Specialist, you will work with clients who require intensive support to achieve employment. You will facilitate a comprehensive discovery process to understand each individual’s needs, strengths, and interests, while gaining a clear understanding of the barriers they face. You will also seek opportunities with employers to create positions that leverage the client’s unique abilities and contribute to the employer’s needs.

About you:

• You want to be a part of a dynamic and collaborative team.
• You really listen when people talk, making sure they feel heard before you respond.
• You treat everyone with kindness and make sure they feel valued.
• You notice small details that others might miss and use that to understand situations better.
• You’re great at coming up with new ideas and finding creative ways to solve problems.
• You’re good at taking notes and keeping track of important details so nothing gets missed.
• You’re quick to spot what needs attention and take action without waiting for someone to tell you.

Key responsibilities:

• Meet with clients one on one to assess their employment needs, set goals, and build an action plan.
• Completing the Discovery process which includes observing the client in different settings such as work experiences, within the community, and in the clients home; interviews with support networks; identify interests, strengths and desirable work situations; and create an Employment Profile from the Discovery findings.
• Direct marketing to potential employers; matching unmet employer needs with client need; work with employers to create individualized job descriptions and training plans.
• Provide on-the-job supports to clients when required for client success.
• Supporting clients to develop customized self-employment opportunities when applicable.
• Document and ensure administrative work for client files are up to date.
• Work with local Community Partners to connect clients with supports beyond WorkBC.
• Collaborate with team members to ensure the smooth operation of the centre.

Requirements:

• Experience coaching clients; working with individuals with complex barriers and inclusion groups; building rapport with clients; using de-escalation strategies; working with individuals and building partnerships with employers, community agencies, and other stakeholders
• Degree or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) will be viewed as an asset.
• Familiarity with local job market trends, community resources, and government programs as well as basic job search strategies is an asset, however on the job training is also provided.
• Respect for confidentiality and privacy.
• Strong networking skills.
• Comfortable using computers, including proficiency with Microsoft Office.

About us:

At Kootenay Employment Services, we are dedicated to helping individuals find meaningful employment opportunities. Our team is committed to providing top-notch services and support to job seekers in our community. Kootenay Employment Services has strong values that we strive to action in our everyday work including: wellness, DEI, integrity, personal and professional growth, innovation, and delivering exceptional service to our communities. We are also big believers that work should be an enjoyable, welcoming place to be, and we like to have fun! Staff lunches, informal gatherings, and friendly conversations are day to day practices.

Perks:

• Competitive salary.
• Fully paid employer health, dental, vision.
• Group RRSP option with employer contribution.
• Vacation starting at 6% (3 weeks/year).
• 6 personal/flex days per year.
• Wellness Wednesdays – paid break to use for your choice of self-care activities.
• Excellent staff culture – we are a group of people who truly care about their work.
• Opportunity to make a real difference in people’s lives – we are driven by our desire to help.
• Opportunities for advancement and professional development