Customer Solutions Lead

Bayer; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join Bayer as a Customer Solutions Lead, driving local business growth while collaborating with farmers and business partners. This role supports maximizing business opportunities through strong agronomic expertise and relationship management, ensuring that Bayer is the preferred provider, all while fostering a culture of inclusivity and innovation.

Benefits

Use of a company vehicle

Competitive compensation and rewards package

Collaborative, diverse and inclusive culture

Career development and global opportunities

Work-life flexibility programs

Qualifications

• Minimum of 2 years experience in a related field.
• Understanding of local crop production and agronomy.
• Experience using digital tools to manage and interpret data.

Responsibilities

• Achieve squad P&L targets collaboratively.
• Maximize customer experience by co-creating outcomes.
• Foster relationships with key growers and potential customers.

Skills

Analytical Thinking

Interpersonal Skills

English Communication

Problem Solving

Education

BSc in Agriculture

Tools

Excel

PowerPoint

Word

Job description

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At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Customer Solutions Lead

This opportunity strives to deliver the following outcomes:

• Customers choose Bayer as their preferred provider for their operation
• Team members run their local business to benefit customers and Bayer
• Maximize local business opportunities and customer experience by co-creating short, mid and long-term outcomes with farmers and business partners
  
  

This is a permanent position, home-based in the Southwest Region of Quebec, requiring local travel within the surrounding geography.

What you will do:

• Jointly own and achieve squad P&L targets, in collaboration with all squad members
• Plan, prioritize and execute in short-term (90-day cycles), mid-term and long-term cycles
• Adapt, iterate, regularly reassess, and prioritize tasks to ensure continued progress towards squad outcomes
• Collaborate and co-create within squad to ensure clarity of accountabilities to maximize customer focus
• Leveraging digital tools and agronomic expertise position, support, and service the full Bayer portfolio of seed, crop protection and new business models, while also leveraging market intel and data insights to assess and prioritize opportunities
• Contributing to effective team dynamics as a self-managing squad, via activities such as peer recruitment, selection, and performance feedback
• Foster an inclusive environment of professionalism and safe working practices ensuring Safety and Compliance requirements are met or exceeded within squad
• Foster strong relationships with key and influential growers and new potential customers to drive market share and ensure a positive customer experience
• Enabled by a strong understanding of the complete portfolio and relevant programs, collaborate within the squad to grow and protect sales of BCS products and provide product and support services
• Collaborate within the squad to prioritize spend of discretionary program funds to maximize discretionary program impact
• Develop targeted strategies to drive sales across the full Bayer portfolio, including seed treatment sales with retails and commercial seed treaters
  
  

Who you are:

• BSc in Agriculture or related discipline with a minimum of 2 years of experience
• Excellent understanding of local crop production, agronomy and familiarity of the Bayer portfolio of seed, crop protection and digital solutions
• Proficient using Excel, Word and Powerpoint
• Flexible mindset and ability to adapt to changing business needs
• Strong interpersonal, team and English communication skills – presentation, written, verbal and listening, to maximize results with customers and internal stakeholders
• Understands key customer needs to develop tailored solutions
• Experience using digital tools to manage, interpret and leverage data
• Excellent problem solving through analytical thinking in complex situations with minimal guidance
• Valid driver’s license and ability to operate motor vehicles safely
• Ability to effectively supervise and coach summer students
  
  

Desired -

• CCA, CCSC and /or PAg (RTAg) designation
  
  

What we offer:

• This position provides the use of a company vehicle
• Competitive compensation and rewards package
• Collaborative, diverse and inclusive culture
• Career development and global opportunities
• Work-life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings
  
  

Bayer is committed to fostering, cultivating and preserving a culture of Inclusion and Diversity. We embrace and encourage our employees’ differences and believe that our people are our most valuable asset. The collective sum of individual life experiences, knowledge, innovation, self-expression, unique capabilities that our employees invest in their work represents our culture, reputation, and Bayer’s values and purpose.

This position has a career ladder and the successful candidate would be placed into the position between a Grade 14 and VS 1.1 depending on the candidate's background and skill level.

All referral candidates must first be submitted via our internal referral system by a current Bayer employee in order to participate in the referral program. Once a Bayer employee has successfully referred you in our system, you will receive an automated email with instructions on how to complete your application.

This posting will be available for application until at least June 10, 2025.

Bayer welcomes and encourages applications from people with disabilities. Candidates participating in our selection process requiring accommodation due to a disability or medical need are encouraged to notify the Bayer representative that they will be meeting with to ensure appropriate arrangements can be made.

Location:

Canada : Quebec : Montreal

Division:

Crop Science

Reference Code:

846764

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Chemical Manufacturing, Pharmaceutical Manufacturing, and Biotechnology Research

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