Customer Service - Work from Home - 50k-60k / Year

Spade Recruiting; Lillooet; Remote; CAD 28,000 - 40,000; Full time

Job summary

Lillooet Hospital & Health Centre in Lillooet, BC seeks a Casual Inventory Control Liaison to manage surgical services and related inventory. This role covers rotating day shifts from 08:00–16:00 or 07:00–15:00 or 16:00–20:00, with hours ranging 0–37.5 per week and casual employment transitioning to permanent roles.

The position offers wage of CA$25.00 hourly, with shift premiums, training, and Employee & Family Assistance Program support.

Qualifications

• A 5-minute typing test (45+ NWPM) from a recognized institution, within the past 48 months.
• A resume including your education plus two years of related experience.
• A Cover Letter stating your availability to start and on-call, casual work.

Responsibilities

• Maintain levels of non-stock and consignment inventory for surgical services and other departments by reviewing activity and requisitioning items using computerized systems.
• Requisition loaner instruments and prostheses for surgery; maintain perpetual inventory records and verify levels.
• Monitor shipping dates, resolve delays, expediting late deliveries, and alert relevant offices if goods arrive late.
• Investigate invoices, pricing problems, backorders, and damaged goods; follow up with suppliers as needed.
• Maintain tracking systems, identify risks, and report to management.
• Arrange product samples or trials and collect evaluation documentation for review.
• Maintain catalogs and records; complete documentation for equipment maintenance and release.
• Perform other related duties as assigned.

Skills

Clerical experience

Inventory control

Shipping coordination

Education

High School Diploma

Job description

We are seeking a Casual Inventory Control Liaison | Department Aide at Lillooet Hospital & Health Centre in Lillooet, BC.

Days of work: Rotating, Days

Shift times: 08:00 to 16:00, 07:00 to 15:00, 16:00 to 20:00

Full-time

How will we help you grow?

Join our clerical team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What will you work on?

1. 1. Maintains established levels of non-stock and consignment inventory for surgical services (and other designated departments/areas as required by the facility) by reviewing and evaluating departmental inventory activity. Requisitions inventory/non-inventory surgical supplies/equipment and various other services/supplies/equipment (such as Biomed/Plant requisitions, equipment repairs, pharmacy orders, etc.) using computerized information systems in accordance with established policies and procedures. Responds to inquiries on outstanding requisitions and related requests for information.
2. 2. Requisitions loaner instruments and prostheses for surgery from vendors and/or BCCSS as directed. Maintains perpetual inventory records of received items and invoices for consumables used in surgery (and other designated departments/areas as required by the facility); Verifies inventory levels by performing physical inventory counts as required. Returns loaner equipment to vendors and/or BCCSS in accordance with established policies and procedures.
3. 3. In conjunction with BCCSS personnel, monitors shipping dates and resolves shipping problems and expedites late deliveries of supplies/equipment by following up with BCCSS and/or suppliers if goods do not arrive on time. If unable to get goods in time for OR date, alerts the OR Booking office and Manager (or designate) of the issue.
4. 4. Investigates a variety of matters such as incorrect invoices, pricing problems, outstanding or backordered items and damaged goods. Follows up on back-orders and substitution items by contacting BCCSS, external suppliers and/or sales reps as required/necessary.
5. 5. Maintains information systems related to tracking orders; identifies potential equipment/supply risks and provides feedback to Manager (or designate) and/or other designated personnel.
6. 6. Arranges for product samples and/or trial and evaluation of supplies/equipment as directed. Collects evaluation documentation and provides summary to Manager (or designate), BCCSS and/or other designated staff.
7. 7. Maintains supplies/equipment catalogues and relevant computerized records and provides information to Manager (or designate) and/or designated personnel/departments as requested; completes documentation as required for the maintenance and release of equipment.
8. 8. Performs other related duties as assigned.

What should your application include?

• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). for testing details;
• A resume including your education plus two years of related experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

If you are an experienced Clerk and want to be challenged in your role, come join our team and see why we’re one of Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?

CA$25.00 hourly

Permanent, Full-time, Part-time

Remote