Customer Service Specialist, Environmental Services (Hybrid)

cityofbelleville; Belleville; Hybrid; CAD 42,000 - 48,000; Full time

Benefits offered by this job

Hybrid work arrangement

OMERS Pension Plan

Extended health benefits

Job summary

The City of Belleville is seeking a Customer Service Representative to join the Transportation and Operations Services Department in Belleville, Ontario. This permanent full-time role supports the Environmental Services division with customer inquiries, permit processing, and administrative tasks, delivering courteous service to residents and staff.

Responsibilities include handling inquiries by phone, email, or in person, updating records, processing payments, and assisting with time and

Qualifications

• Two year Diploma in Office Administration or related field.
• Satisfactory Criminal Record Check prior to commencing work.

Responsibilities

• Provide timely, accurate information to the public and supervisors.
• Respond to inquiries via phone, email, in person, or website with professional service.
• Record inquiries and work requests; close completed work orders and maintain records.

Skills

Customer service

Communication

Multitasking

Education

Two year Diploma in Office Administration

Tools

Microsoft Office

WorkTech

Job description

The City of Belleville is seeking a Customer Service Representative to join the Transportation and Operations Services Department in Belleville, Ontario. This permanent full-time role supports the Environmental Services division with customer inquiries, permit processing, and administrative tasks, delivering courteous service to residents and staff.

Responsibilities include handling inquiries by phone, email, or in person, updating records, processing payments, and assisting with time and