Customer Service Sales

SRS Distribution Inc.; Sidney; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability &

Life Insurance

Wellness Benefits

Group RRSP

Employee Stock Purchase Program

Paid Holidays & Vacation Days

Professional Growth Opportunities

Development & Training Programs

Job summary

SRS Distribution Inc. is seeking a Full-Time Customer Service Sales team member for our Sidney, BC location. The wage range is 22 to 26 per hour, with the role focusing on customer service, sales support, and product guidance.

You will assist at the service desk, manage orders, and help maintain displays and signage. Key requirements include strong customer service, Excel proficiency, and the ability to work weekends.

Qualifications

• Broad knowledge of building supplies and home improvement products is an asset.
• Superior customer service skills.
• Effective written and oral communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist customers at the service desk.
• Follow up on sales orders and deliveries.
• Process customer returns and maintain signage/pricing.
• Maintain product displays and stock levels.
• Build customer relationships through reliable callbacks and timely notifications.

Skills

Customer service

Sales experience

Communication

Teamwork

Independent work

Weekend availability

Tools

Excel

Job description

Position Summary

Slegg Building Materials is seeking a Full-Time Customer Service Sales team member.

The wage range is $22 - $26 per hour.

Responsibilities

• Act as an ambassador of the company with all employees and customers.
• Maintain an emphasis on a safety culture, customer service, and efficiency as top priorities.
• Greet and assist customers with purchases at the customer service desk.
• Follow up and maintenance with sales orders.
• Processing customer returns.
• Provide suggestions and recommendations on building products and materials.
• General housekeeping duties and stocking of merchandise.
• Maintain product displays on selling floor.
• Assist in keeping product signage/pricing accurate.
• Answering incoming customer phone calss.
• Take pride in your work environment keeping your desk area clean and presentable.
• Be a source of knowledge and willing to learn about new building materials - Lumber, Roofing, Siding, Insulation, Drywall, Hardware, Retaining Walls, Pavers, Concrete.
• Responsible for communicating stock issues to ensure inventory integrity.
• Build strong customer relationships through reliable call backs, follow up on deliveries, and awareness of project time line to foresee material needs.
• Other duties as assigned by management.

Requirements

• Broad knowledge of building supplies and home improvement products is an asset
• Superior customer service skills
• Knowledge of Excel is an asset
• Sales experience an asset
• Effective written and oral communication skills
• Ability to work independently and as team
• Available to work flexible hours including weekends
• Physical requirements
• Ability to lift and carry up to 30lbs
• Standing for long periods of time
• A positive can do attitude is essential!

The (range of) compensation for this position is $43,200.00 to $50,100.00

Job Location: GMS Family of Locations - Sidney 2030 Malaview Avenue Sidney, BC V8L 3S8

Equal Employment Opportunity

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

Benefits

• Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs

All benefits subject to eligibility.

Equal Employment Opportunity - Quebec

Residents of Quebec: SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, civil status, age (except as provided by law), religion, political convictions, language, ethnic or national origin, social condition, disability, or the use of any means to palliate a disability, in accordance with applicable legislation and the Quebec Charter of Human Rights and Freedoms.

If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

Benefits (Repeat)

• Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs

All benefits subject to eligibility.