Customer Service Sales

SRS Distribution; Central Saanich; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Discretionary bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/dental/vision

Flexible spending accounts

Life insurance

Short-term disability

Long-term disability

Additional life insurance

Job summary

GMS Family of Locations - Saanichton in BC is seeking a Customer Service - Sales professional. The role focuses on providing product knowledge on building materials to new and existing customers, with shifts Thursday–Monday and an hourly wage ranging from 22 to 26.

The position emphasizes strong customer service, order management, and collaboration with shipping to meet delivery schedules. Qualifications include at least 1 year in inside sales, 2 years of administrative experience, and solid

Qualifications

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

Responsibilities

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Skills

Inside sales

Administrative support

Customer service

Building materials knowledge

Communication skills

Computer skills

Sales experience

Job description

Position Purpose

The primary function of Customer Service - Sales is to provide product knowledge on building materials to new and existing customers. The shifts will be Thursday - Monday and the wage range is $22-26 per hour.

Key Responsibilities

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Qualifications

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

The (range of) compensation for this position is $23.27 to $27.45

Job Location

GMS Family of Locations - Saanichton
2046 Keating Cross Road Saanichton, BC V8M 2A6

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Benefits & Perks

• Competitive weekly/bi-weekly pay
• discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• medical/dental/vision
• flexible spending accounts
• company-paid life and short-term disability
• plus optional long-term disability
• and additional life insurance

All benefits subject to eligibility.