Customer Service Sales

Slegg Building Materials - Saanichton; Central Saanich; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Discretionary bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/dental/vision

Flexible spending accounts

Life and disability insurance

Long‑term disability (optional)

Additional life insurance

Job summary

SRS Distribution Inc. in Saanichton, BC, is seeking a Customer Service - Sales representative to greet customers, provide product knowledge on building materials, manage inquiries, quotes and orders, and support delivery coordination.

The role requires at least 1 year inside sales and 2 years admin experience, with a Thursday–Monday shift pattern and an hourly wage between $22 and $26. The posted range is $23.27–$27.45 per hour with benefits.

Qualifications

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast-paced setting required.
• Building material and home improvement product knowledge an asset.
• Excellent computer skills.
• Previous sales experience would be beneficial.

Responsibilities

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Skills

Inside Sales

Administrative Experience

Customer Service

Building Materials Knowledge

Computer Skills

Sales Experience (Beneficial)

Communication Skills

English Proficiency

Job description

C$23.27 - C$27.45/hourly Posted 5 days ago Less than 10 applies 2 min average apply

Position Purpose:

The primary function of Customer Service - Sales is to provide product knowledge on building materials to new and existing customers. The shifts will be Thursday - Monday and the wage range is $22-26 per hour.

Key Responsibilities:

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Qualifications:

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Previous sales experience would be beneficial.

Position Purpose:

The primary function of Customer Service - Sales is to provide product knowledge on building materials to new and existing customers. The shifts will be Thursday - Monday and the wage range is $22-26 per hour.

Key Responsibilities:

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Qualifications:

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

The (range of) compensation for this position is $23.27 to $27.45Job Location: GMS Family of Locations - Saanichton2046 Keating Cross Road Saanichton, BC V8M 2A6

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

• Competitive weekly/bi-weekly pay
• discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• medical/dental/vision
• flexible spending accounts
• company-paid life and short-term disability
• plus optional long-term disability
• and additional life insurance

All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

C$23.27 - C$27.45/hourly Posted 5 days ago Less than 10 applies 2 min average apply