Customer Service Representative-Remote (Bilingual: French / English)

Concentrix Limited Company; Ontario; Remote; CAD 35,000 - 55,000; Full time

Job summary

An innovative company is seeking a Customer Service Representative to join their remote team. This role requires bilingual proficiency in French and English, providing essential support to customers through calls and online communication. The ideal candidate will have a passion for helping others and a knack for problem-solving. This position not only offers the flexibility of working from home but also encourages military veterans to apply, making it a diverse and inclusive opportunity. If you thrive in a dynamic environment and enjoy assisting customers, this is the perfect role for you.

Qualifications

• Experience in customer service roles, especially in a remote setting.
• Ability to communicate effectively in both French and English.

Responsibilities

• Provide customer service support via calls and online.
• Resolve routine problems and inquiries regarding products/services.

Skills

Bilingual (French/English)

Customer Service

Problem Solving

Education

High School Diploma

Job description

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Job Title

Customer Service Representative-Remote (Bilingual: French / English)

Job Description

Le représentant du service à la clientèle à distance (bilingue : français/anglais) travaille à domicile et interface avec les clients via des appels entrants/sortants et/ou via Internet. Ce poste assure le service client et la résolution des problèmes et questions courants concernant les produits et/ou services du client. (Les anciens combattants sont encouragés à postuler.)

The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (Military veterans are encouraged to apply.)