Customer Service Representative –Recreation Cashier

North Vancouver Recreation & Culture; District of North Vancouver; On-site; CAD 35,000 - 41,000; Part time

Benefits offered by this job

Dental insurance

Extended health

Life insurance

Municipal Pension Plan

Employee Family Assistance Program

Job summary

North Vancouver Recreation & Culture is seeking a Customer Service Representative – Recreation Cashier for a regular part‑time position. The role involves frontline service, program searches, registrations, and selling day passes and memberships in person or by phone.

You will handle payments, stay courteous with the public, and assist with related administrative tasks. Candidates with cash handling and recreation software experience are preferred, with benefits available after eligibility and a

Qualifications

• Previous customer service training, experience, and cash handling experience is desirable.
• Knowledge of recreation software, and Microsoft business tools (Excel and Word) would also be beneficial.

Responsibilities

• Deliver front line customer experiences by providing information to the public, searching programs, processing registrations, and selling day passes/memberships in person and over the phone.
• Collect payments and assist with related administrative responsibilities.

Skills

Customer service

Cash handling

Public communication

Tools

Recreation software

MS Excel

MS Word

Job description

Customer Service Representative – Recreation Cashier

Regular Part-Time

Competition #26027P

North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for positive, enthusiastic and friendly people to deliver memorable experiences to our customers.

WHY WORK FOR US?

You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents. NVRC values employees, offering a competitive salary and a great working environment.

GREAT CUSTOMER SERVICE

You will deliver excellent front line customer experiences by providing information to the public, searching programs, processing registrations, and selling day passes/memberships in person and over the phone, collecting payments and assisting with related administrative responsibilities.

ABOUT YOU

You are a team player committed to community. You are reliable, responsive to customer needs and excellent at building relationships. You are courteous and effective with the public in providing information and assistance regarding programs, activities and community events. You enjoy working with a diverse group of people and embrace change and challenges.

QUALIFICATIONS AND REQUIREMENTS

Previous customer service training, experience, and cash handling experience is desirable. Knowledge of recreation software, and Microsoft business tools (Excel and Word) would also be beneficial.

All employees will be available to work at any North Vancouver Recreation & Culture location. All candidates are required to submit a Police Information Check as a condition of employment.

HOURLY RATES & BENEFITS:

The pay for this unionized position starts at step 1, $25.22 per hour and ranges up to $29.48 per hour (2024 rates), plus 10% in lieu. Comprehensive benefits include dental, extended health, and life insurance coverage, participation in the Municipal Pension Plan upon eligibility, and access to an Employee Family Assistance Program.

HOURS OF WORK:

20 hours per week including weekends, days or evenings based on operational needs, with the option to pick up additional shifts.

CLOSING DATE:

November 4, 2026

We thank all applicants, but advice only those selected for an interview will be contacted.