Customer Service Representative / Estimator

Recruiting Room Ltd; Nisku; On-site; CAD 70,000 - 90,000; Full time

Job summary

A recruitment agency is seeking a motivated Customer Service Representative for an autobody role in Nisku, Alberta. You will drive sales of autobody parts and services, provide expert advice, and ensure customer satisfaction. Requirements include a minimum of 2 years in autobody sales, strong communication and negotiation skills, and knowledge of autobody processes. This role offers a commission-based structure with earnings between $70,000 and $90,000 annually, along with health benefits after 90 days.

Benefits

Unlimited earning potential based on performance

Health and dental benefits after 90 days

Paid vacation

Professional development opportunities

Qualifications

• Minimum 2 years in autobody sales and/or estimating.
• Strong understanding of autobody parts, collision repair processes, and paint systems.
• Valid driver’s license and reliable transportation.

Responsibilities

• Develop and maintain relationships with new and existing customers in the autobody industry.
• Promote and sell autobody parts, paint products, and collision repair services.
• Prepare accurate quotes and assist customers in selecting appropriate products and services.
• Achieve monthly and quarterly sales targets through proactive outreach.
• Coordinate with the service and parts departments to ensure timely delivery.

Skills

Excellent communication

Negotiation

Customer service

Tools

Mitchell Connect

Microsoft Office Suite

Job description

Autobody Customer Service Representative / Estimator

Location: Nisku, Alberta

Employment Type: Full-Time

About the Role

We are seeking a motivated and customer-focused Customer Service Representative to join our client's team. In this role, you will be responsible for driving sales of autobody parts, services, and repair solutions to individual customers, dealerships, and commercial accounts. You will build strong relationships, provide expert advice, and ensure customer satisfaction throughout the sales process.

Key Responsibilities

• Develop and maintain relationships with new and existing customers in the autobody industry.
• Promote and sell autobody parts, paint products, and collision repair services.
• Prepare accurate quotes and assist customers in selecting appropriate products and services.
• Achieve monthly and quarterly sales targets through proactive outreach and follow-ups.
• Stay updated on industry trends, new products, and competitor offerings.
• Coordinate with the service and parts departments to ensure timely delivery and customer satisfaction.
• Handle inquiries, resolve issues, and provide exceptional after-sales support.

Qualifications

• Experience: Minimum 2 years in autobody sales and/or estimating
• Knowledge: Strong understanding of autobody parts, collision repair processes, and paint systems.
• Skills: Excellent communication, negotiation, and customer service skills.
• Technical: Ability to use Mitchell Connect and Microsoft Office Suite.
• Valid driver’s license and reliable transportation
• MUST be a Canadian Citizen or Permanent Resident

Compensation & Benefits

• 100% Commission-Based Structure with a guaranteed minimum income. Expect to earn $70,000 to $90,000/yr (conservative)
• Unlimited earning potential based on performance.
• Health and dental benefits after 90 days.
• Paid vacation and professional development opportunities.