Customer Service Representative - Alloy Collision

The Wyant Group; Saskatoon; On-site; CAD 28,000 - 34,000; Full time

Job summary

The Wyant Group is seeking a friendly and organized CSR for its Alloy Collision Centre in Saskatoon, Canada. The role focuses on delivering excellent customer service, greeting visitors, and supporting the accounting and administrative functions in a collaborative team environment.

You will handle phone messages, direct customers to the right staff, maintain filing, and assist with office supplies and mail. Prior reception or CSR experience is valued.

Qualifications

• Customer service experience and strong communication skills are required.
• Must be highly organized and able to work both independently and in a team.
• A proactive attitude and willingness to learn new skills are essential.

Responsibilities

• Receive, direct and relay telephone messages.
• Greet customers and direct them to the appropriate staff member.
• Maintain the general filing system and provide general administrative support.

Skills

Customer service

Communication

Organized

Team player

Self-motivated

Administrative support

Job description

The Wyant Group is now accepting applications for a CSR for its Alloy Collision Centre. We are looking for a person who excels at customer service, who will enjoy dealing with our amazing customers, has a passion for automobiles and someone who will enjoy working in a team environment.

As the successful applicant you will:

Have excellent verbal and written communication skills

Be extremely organized

Be self-motivated

Ability to work independently and as a team

Constantly be taking the initiative to learn new skills and abilities

In this exciting role, you will:

Receive, direct and relay telephone messages

Greet customers

Direct customers to the appropriate staff member

Maintain the general filing system

Provide general administrative and clerical support

Maintain an adequate inventory of office supplies

Receive deliveries and sort mail

Ensure that the reception area maintains a high level of cleanliness

Assisting the accounting department as necessary

Compensation:

Up to $20/hour for candidates with prior reception experience (outside the industry)

$20–$25/hour for candidates with body shop CSR experience

We thank all candidates in advance for their interest; however only those selected for an interview will be contacted.