Customer Service Representative

RB Global; Whitchurch-Stouffville; On-site; CAD 36,000 - 48,000; Full time

Job summary

IAA, an RB Global, Inc. company, seeks a Customer Service Representative to deliver outstanding service to customers in person and across channels. You’ll be a valuable team player focused on client satisfaction and branch growth, with digital literacy and a professional appearance.

The role emphasizes communication with customers, time management, and independent work in a fast-paced environment. Join a supportive team dedicated to quality service and continuous improvement.

Qualifications

• Ability to communicate comfortably with customers.
• A phenomenal teammate, willing to assist peers.
• Digital literacy is required.
• Time management skills.
• Positive attitude in daily tasks.
• Ability to work independently.
• Strong interpersonal skills.
• Professional and clean appearance.

Responsibilities

• Provide excellent customer service in person and across channels.
• Support branch growth by delivering a great customer experience.

Skills

Communication with customers

Team player

Digital literacy

Time management

Positive attitude

Independent worker

Interpersonal skills

Professional appearance

Job description

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.

• Ability to communicate comfortably with customers
• A phenomenal teammate, willing to assist your peers
• Digital literacy
• Time management skills
• Positive attitude
• Ability to work independently
• Strong interpersonal skills
• Professional and clean appearance

This position is to fill an existing vacancy.