Customer Service Representative

Specialized Recruiting Group -London, Ontario; Ingersoll; On-site; CAD 25,000 - 30,000; Full time

Job summary

Specialized Recruiting Group - London, Ontario is seeking a Commercial Customer Service Representative in Ingersoll, ON. Automotive administrative experience is an asset and experience supporting a purchasing team is beneficial.

Key duties include maintaining customer files, handling customer communications by phone and email, managing EDI and parts information, printing orders for warehouse fulfillment, and reviewing customer orders/releases for changes with relevant departments.

Qualifications

• Automotive administrative experience is a plus.

Responsibilities

• Maintain Customer Files.
• Customer communication, phone, email.
• Maintain all aspects of EDI (order, forecasting, ASN) and parts information.
• Print all orders for the warehouse to pick up and ship.
• Regular review of customer orders/releases for changes and communicating these changes to the customer and all company departments.

Skills

Customer service

EDI

Order processing

Communication

Job description

Our client is looking to add a Commercial Customer Service Representative in Ingersoll ON

Automotive administrative experience and/or supporting a purchasing team is an asset

Duties & Responsibilities:

• Maintain Customer Files
• Customer communication, phone, email
• Maintain all aspects of EDI (order, forecasting,, ASN) and parts information
• Print all orders for the warehouse to pick up and ship
• Regular review of customer orders/releases for changes and communicating these changes to the customer and all company departments