Customer Service/ Lot Attendant

U-Haul; Kingston; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a leading moving and transportation services company as a customer service representative. In this role, you will assist customers with U-Haul products, manage rentals using innovative technology, and ensure equipment maintenance. The position offers comprehensive benefits, bonuses, and opportunities for career advancement within a supportive team environment. Ideal candidates will have a valid driver's license and a high school diploma, with a proactive approach to customer assistance.

Benefits

Health Insurance

Life Insurance

401(k) Savings Plan

Employee discounts

Qualifications

• Valid driver’s license with a good driving record.
• Ability to handle physical demands, including lifting equipment weighing a minimum of 50 lbs.

Responsibilities

• Assist customers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology for managing rentals.
• Move and hook up U-Haul trucks and trailers.

Skills

Customer Service

Communication

Education

High school diploma or equivalent

Job description

Employer Industry: Moving and Transportation Services

Why consider this job opportunity:
- Salary up to $300 cash bonus upon completion of training
- $100 hiring bonus for new employees
- Opportunities for career advancement within the organization
- Comprehensive benefits including health insurance, life insurance, and 401(k) Savings Plan
- Employee perks such as discounts on various products and services
- Supportive team environment with on-the-job education

What to Expect (Job Responsibilities):
- Assist customers with U-Haul products and services both inside and outside the center
- Utilize smartphone-based U-Scan technology for managing rentals and inventory
- Move and hook up U-Haul trucks and trailers, ensuring proper equipment maintenance
- Clean and inspect equipment, checking fluid levels and preparing rental invoices
- Participate in ongoing training through U-Haul University and maintain safety protocols

What is Required (Qualifications):
- Valid driver’s license with a good driving record
- High school diploma or equivalent
- Ability to handle physical demands, including lifting equipment weighing a minimum of 50 lbs
- Willingness to work in a moderately risky environment, adhering to safety precautions
- Availability for continuous education and training as required by the employer

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or a related field
- Familiarity with U-Haul products and services
- Ability to drive a forklift (certification available upon employment)
- Willingness to obtain certification for filling propane and other specialized tasks
- Strong communication skills and a proactive approach to customer assistance

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