Customer Service - In-Person

Leon's Furniture; Fredericton; On-site; CAD 32,000 - 40,000; Full time

Benefits offered by this job

Health, dental & paramedical

Career progression opportunities

Competitive remuneration

Job summary

The Brick is seeking a Customer Service Associate to join our operations team in Fredericton, NB. You will respond to inquiries, support customers, and help ensure a positive shopping experience in a vibrant retail environment.

Key qualifications include a high school diploma, strong communication, multitasking ability, and proficiency with computers and Microsoft Office. Flexibility to work evenings and weekends is required.

Qualifications

• Team oriented and able to work in a fast-paced retail environment.
• Excellent written and verbal communication skills.
• Able to multitask and stay organized.
• Proficient with computers and Microsoft Office.
• Flexible to work all shifts, including evenings and weekends.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner.
• Follow up with customers to identify and support their needs.
• Promote customer loyalty with exceptional support.
• Review and follow up on order reports daily.
• Other duties as assigned.

Skills

Team oriented

Exceptional communication

Multitasking

MS Office

Evenings & weekends

Education

High school diploma or equivalent

Job description

The Brick is actively seeking to expand our service team. Asa Customer Service Associate, you will be reporting to the Operations Manager.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.

The Brick is committed to fair and accessibleemployment practices and will accommodate people with disabilities throughoutthe recruitment, application, and selection process. If you require anaccommodation at any stage of the process, please let the hiring manager knowor reach out to [e-mail]