Customer Service & Finance Solutions Specialist

Ford Global Career Site; Edmonton; Sur place; CAD 38 000 - 48 000; Plein temps

Résumé du poste

Ford Canada is seeking a Customer Service Representative in Edmonton to deliver personalized service and professional expertise across Ford Credit Canada processes. You will engage with customers to support their finance or lease journey and act as a brand ambassador delivering a premium ownership experience.

You will collaborate with a broad dealer network and aim to resolve inquiries with precision, building long-term loyalty while ensuring every interaction meets our customer satisfaction

Responsabilités

• Provide personalized service and professional expertise to customers.
• Engage with customers to support their finance or lease journey.
• Act as a brand ambassador and solutions expert to build loyalty.
• Resolve complex inquiries with precision and advance Ford Credit Canada's reputation.
• Ensure each interaction is seamless and contributes to a premium ownership experience.

Description du poste

Ford Canada is seeking a Customer Service Representative in Edmonton to deliver personalized service and professional expertise across Ford Credit Canada processes. You will engage with customers to support their finance or lease journey and act as a brand ambassador delivering a premium ownership experience.

You will collaborate with a broad dealer network and aim to resolve inquiries with precision, building long-term loyalty while ensuring every interaction meets our customer satisfaction