Customer service clerk

TECHLEM MEDICAL CORPORATION; Mississauga; On-site; CAD 34,000 - 37,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care

Life insurance

Free parking

Paid time off

Job summary

TECHLEM MEDICAL CORPORATION based in Mississauga, ON is seeking a Customer service clerk who is self-motivated with good interpersonal skills. The chosen candidate will start as soon as possible for a permanent full-time role, working during the day shift in Mississauga, ON.

The role requires English fluency, a minimum of a high school diploma, and ideally 5 years of related experience. Duties include data entry, billing, refunds, handling inquiries, and basic bookkeeping using standard software.

Qualifications

• Fluent in English is required.
• Minimum high school graduation is required.
• At least 5 years of experience in a related industry preferred.

Responsibilities

• Access and process data.
• Respond to customer complaints or concerns.
• Respond to customer inquiries and provide information.
• Set up billing for services.
• Make arrangements for refunds and credits.
• Explain the type and cost of services provided.
• Issue receipts and other forms.
• Keep records and statistics.
• Order office supplies and maintain inventory.
• Carry out general office duties.
• Receive and log complaints.
• Receive credit and employment applications.
• Accept payments.
• Sell merchandise.
• Enter data.

Skills

Interpersonal skills

Self-motivated

Fluent English

Education

Secondary (high) school graduation certificate

Tools

Internet

Microsoft Excel

Microsoft Outlook

Microsoft Windows

Microsoft Word

QuickBooks

Bookkeeping system

Job description

TECHLEM MEDICAL CORPORATION based in Mississauga, ON is inviting applications from suitable candidates for the position of Customer service clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The candidate will be required to work during the day shift.

Employer Name: TECHLEM MEDICAL CORPORATION
Position: Customer service clerk
No. of vacancies: 1
Salary: $25.00 to $27.00 hourly for 40 hours per week
Employment type: Permanent employment, Full time
Location: Mississauga, ON

• The candidate will be expected to access and process data.
• The candidate will be expected to respond to customer complaints or concerns.
• The candidate will be expected to respond to customer inquiries and provide information.
• The candidate will be expected to set up billing for services.
• The candidate must make arrangements for refunds and credits.
• The candidate must explain the type and cost of services provided.
• The candidate will be required to issue receipts and other forms.
• The candidate will be expected to keep records and statistics.
• The candidate will be expected to order office supplies and keep inventory.
• The candidate will be expected to carry out general office duties.
• The candidate will be responsible for receiving and logging complaints.
• The candidate will be required to receive credit and employment applications.
• The candidate will be expected to accept payments.
• The candidate will be required to sell merchandise.
• The candidate will be required to enter data.

Job Requirements

• The candidate should be fluent in English language.
• The candidate should have minimum qualification of Secondary (high) school graduation certificate.
• The ideal candidate will have at least 5 years of experience in a related industry.

Work setting

• The candidate will be required to work in an urban area.
• The candidate will be required to work in the Business sector.

Experience and specialization

Computer and technology knowledge

• The candidate must be familiar with the Internet, Microsoft Excel, Microsoft Outlook, Microsoft Windows, Microsoft Word, Quick Books, and a computerised bookkeeping system.

Bookkeeping and accounting

• The candidate must be skilled in manual bookkeeping and accounting.

Additional information

Transportation/travel information

• The candidate must have their own transportation.

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate must have excellent hand eye coordination.
• The candidate must be willing to walk for long periods of time.
• The candidate should be willing to work under pressure.
• Health, Long term and Other benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Dental plan, Health care plan and Vision care benefits.
• Under Long Term Benefits, the selected candidate will receive Life insurance.
• In addition to the Health and Long-term benefits mentioned above, the selected candidate will receive Free parking and Paid time off (volunteering or personal days).