Customer service clerk

Tobermory; Edmonton; On-site; CAD 35,000 - 47,000; Full time

Job summary

Redline Trucking is seeking a Customer Service Clerk in Edmonton to handle inquiries, provide information about services, and maintain records in a fast-paced office. This full-time, permanent role requires strong English communication and good interpersonal skills.

You will assist with inventory, process applications, and support daily office duties using MS Word and Excel. Candidates should be reliable, detail-oriented, and work well in a team environment.

Qualifications

• Answer inquiries and provide information to customers.
• Explain type and cost of services provided.
• Maintain records and statistics.
• Assess client feedback, inquiries, and complaints to improve service.
• Order office supplies and manage inventory.
• Receive credit and employment applications.

Responsibilities

• Answer inquiries and provide information to customers.
• Explain type and cost of services provided.
• Maintain records and statistics.
• Assess client feedback, inquiries, and complaints to improve service.
• Order office supplies and manage inventory.
• Receive credit and employment applications.

Skills

Customer service

Interpersonal skills

Organizational skills

Reliability

Team player

Attention to detail

Education

High school diploma

Tools

MS Excel

MS Word

Job description

Redline Trucking based in 5710 17St NW, Edmonton, AB T6P 1S4 is inviting applications from suitable candidates for the position of Customer service clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The open positions pertain to the Permanent employment or Full time job. The shift timings include Day, Evening and Morning.

Employer Name: Redline Trucking
Position: Customer service clerk
No. of vacancies: 1
Salary: $22.50 hourly / 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 5710 17St NW, Edmonton, AB T6P 1S4

• The candidate will be responsible for answering to inquiries and providing information to customers.
• The candidate must explain the type and cost of services provided.
• The candidate must maintain records and statistics.
• The candidate must obtain and examine all relevant information in order to assess client feedback, inquiries, and complaints in order to deliver meaningful information and services.
• The candidate must order office supplies and keep inventory.
• The candidate must perform general office duties.
• The candidate must receive credit and employment applications.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• Candidate having experience is an asset.
• The candidate should be organized and flexible in nature.
• The candidate should be reliable.
• The candidate should be a good team player.
• The candidate should be accurate.

Computer and technology knowledge

• The candidate must be familiar with MS Excel and MS Word.

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be required to perform repetitive tasks on frequent basis.