customer service clerk

Canning Village Meat Market; Canning; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Job summary

Canning Village Meat Market in Nova Scotia is seeking a customer service professional to handle inquiries, process payments, and resolve complaints on-site at the rural location. The role involves assisting customers, issuing receipts, and helping with refunds and credits.

Candidates should have 1–2 years of experience, strong communication skills, and proficiency with common software tools. English fluency and reliable teamwork are essential for success in a fast-paced environment.

Qualifications

• No degree required; 1 year to less than 2 years of experience preferred.
• On-site work at physical location; no remote option.
• English language is required for interactions with customers.

Responsibilities

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Issue receipts and other forms
• Obtain and examine information to assess client feedback and enquiries
• Receive payments
• Sell merchandise

Skills

Customer service

Communication

Attention to detail

Team player

Education

No degree, certificate or diploma

Tools

Salesforce

MS Excel

MS Word

Job description

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Rural area

Responsibilities

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Receive payments
• Sell merchandise

Experience and specialization

Computer and technology knowledge

• Salesforce
• Internet
• MS Excel
• MS Windows
• MS Word

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Bending, crouching, kneeling
• Hand-eye co-ordination
• Handling heavy loads
• Physically demanding
• Repetitive tasks
• Standing for extended periods
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits