Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Paris; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a part-time Customer Service Associate in Paris, Ontario. In this role, you'll assist customers, manage transactions, and maintain store cleanliness, ensuring a pleasant shopping experience.

The position is ideal for candidates with previous customer service experience and strong communication skills. Starting pay is $17.60 per hour. Join our team to make a difference!

Qualifications

• Preferred previous experience in retail, hotel, restaurant, grocery, or drug store.
• Physical ability to lift 30-50 lbs and perform various tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store cleanliness and security.

Skills

Customer service

Relationship management

Communication

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Job Summary

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Compensation

The starting pay for this position is $17.60 per hour.

Location and Hours

Part time. 1 Hartley Ave, Paris, Ontario N3L3E2.

Accessibility

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.