Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Estevan; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is hiring for a part-time position in Estevan, Saskatchewan. Responsibilities include assisting customers with their inquiries, managing sales transactions, and maintaining a clean and well-stocked store. Strong customer service, organizational, and communication skills are essential.

The ideal candidate will have a high school diploma or equivalent and experience in a retail environment. Must be able to lift between 30 and 50 lbs. Ideal candidates will provide positive customer interactions and support store operations effectively.

Qualifications

• Customer service experience in retail, hotel, restaurant, grocery, or drug store environment is preferred.
• Ability to lift between 30 and 50 lbs. and perform physical tasks as required.
• Strong skills in following instructions and interpreting operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain the security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Responsibilities

Assist customers with questions and recommendations.

Manage sales transactions while working assigned cash register.

Maintain security of cash and protect company assets.

Keep the store well‑stocked and recover merchandise.

Receive merchandise and help with unloading trucks, and stock replenishment in accordance with productivity standards.

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Maintain the cleanliness of the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Other duties as assigned.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem‑solving and decision‑making skills required.

Location & Hours

Part‑time position at 909‑13th Avenue, Estevan, Saskatchewan, S4A 2L9. Operations involved with Dollar Tree.