Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Port Elgin; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is hiring for a part-time position in Port Elgin, Ontario. The role includes assisting customers, managing sales transactions, and maintaining store cleanliness. Applicants should have a high school diploma and previous retail experience is preferred.

The starting pay is $17.60 per hour. Candidates must be able to lift between 30 and 50 lbs. and manage physical demands associated with the job. We are committed to supporting candidates with disabilities throughout the hiring process.

Qualifications

• Previous customer service experience in retail is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to meet demands of frequent walking, standing, and lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.

Skills

Customer service experience

Ability to lift between 30 and 50 lbs

Strong organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Starting pay: $17.60 per hour.

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Location: 585 Weber Street N, Waterloo, Ontario N2V1V8. Part time.

Dollar Tree Canada – Operations 40260 Dollar Tree.