Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Orangeville; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking customer service-oriented individuals for roles in Orangeville, Ontario. Responsibilities include assisting customers, managing sales transactions, and maintaining store cleanliness. The ideal candidate should possess strong organizational and communication skills with a high school diploma preferred.

The starting pay for this position is $17.60 per hour. Join a team that supports inclusivity and accessibility throughout the hiring process.

Qualifications

• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cleanliness throughout the store.

Skills

Customer service experience

Problem-solving skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

Compensation

The starting pay for this position is $17.60 per hour.

EEO and Accessibility Statement

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.