Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Arnprior; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is hiring a Customer Service Associate in Arnprior, Ontario. You will assist customers, manage transactions, and maintain store standards. Ideal candidates will have a high school diploma and previous customer service experience.

This position offers a starting pay of $17.60 per hour and requires the ability to lift and move various items. Join a team dedicated to delivering excellent shopping experiences!

Qualifications

• Previous customer service experience in a retail or similar environment is preferred.
• Able to lift between 30 and 50 lbs and meet physical demands of the job.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store cleanliness and stock levels.
• Ensure a positive and safe environment.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Job Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working an assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent (preferred).
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred).
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational, communication, problem‑solving, and decision‑making skills.

Compensation

Starting pay: $17.60 per hour.

Location

245 Daniel St S, Arnprior, Ontario K7S 3K5.

EEO Statement

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.