Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Mississauga; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking part-time associates in Mississauga, Canada, to assist customers and manage sales transactions. Responsibilities include maintaining store cleanliness and security of cash.

The ideal candidate has a high school diploma, previous customer service experience, and strong problem-solving and communication skills. Starting pay is $17.60 per hour, and we support candidates with disabilities throughout the recruitment process.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain the cleanliness throughout the store.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Ability to lift up to 50 lbs

Education

High school diploma or equivalent

Job description

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Perform other duties as assigned.

Qualifications & Skills

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service, relationship management, organizational, communication, problem‑solving, and decision‑making skills required.

Compensation

Starting pay: $17.60 per hour.

Location: 1224 Dundas St E, Mississauga, Ontario L4Y 2C5 (Part time).

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.