Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Maple Ridge; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a part-time Customer Service Associate in Maple Ridge, British Columbia. Responsibilities include assisting customers, managing transactions, and maintaining store cleanliness. Candidates should have strong customer service skills and previous retail experience is preferred.

The position requires the ability to lift between 30 and 50 lbs. and excellent communication skills. Join a friendly and supportive team in a positive work environment!

Qualifications

• Must be able to lift between 30 and 50 lbs.
• Ability to follow instructions and interpret operational documents is required.
• Previous customer service experience in retail or similar environments is highly preferred.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cleanliness throughout the store.

Skills

Previous customer service experience

Relationship management skills

Problem-solving skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

Customer Service Associate – Part Time

Location: 37-11900 Haney Place, Maple Ridge, British Columbia V2X 8R9

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise as needed
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required