Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Quesnel; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for a part-time Customer Service Associate in Quesnel, British Columbia. This role is crucial in delivering a great shopping experience for customers through effective assistance, managing transactions, and maintaining store cleanliness.

The ideal candidate should possess strong communication and problem-solving skills, with preferred experience in retail settings. Responsibilities include managing sales, ensuring store organization, and helping maintain a clean environment. Join us to contribute positively while working in a friendly team environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in a retail environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment.
• Maintain cleanliness throughout the store.

Skills

Customer service

Relationship management

Problem-solving

Communication

Organization

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

Location

Part time, Unit C - 620 Newman Rd, Quesnel, British Columbia V2J 6Z8.