Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Innisfil; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a part-time associate in Innisfil, Ontario. The successful candidate will assist customers with inquiries and manage sales transactions, while maintaining store cleanliness and organization.

This position requires strong customer service skills and the ability to handle physical tasks such as lifting and stocking merchandise. Previous retail experience is preferred, and the starting pay is $17.60 per hour.

Qualifications

• Previous customer service experience in a retail environment is highly preferred.
• Must be able to lift between 30 and 50 lbs and perform various physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store cleanliness and organization.
• Receive merchandise and assist with unloading trucks.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Salary

The starting pay for this position is $17.60 per hour.

EEO & Accessibility

At Dollar Tree Canada, we support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Location

Part time 873 Innisfil Beach Rd, Innisfil, Ontario L9S 1Y8 Operations 40299 Dollar Tree